ADAEZE OBI JOY
Virtual Assistant | Administrative & Operation Support
Lagos, Nigeria | GMT+1
LinkedIn Profile | Portfolio
PROFESSIONAL SUMMARY
Results-driven Virtual Assistant with proven experience supporting business leaders and
teams in fast-paced remote environments. Proven track record managing high-volume
inboxes (20–45 emails/day), complex calendar orchestration across time zones, and 100+ file
digital asset systems with measurable efficiency gains. Combine operational excellence with
proactive problem-solving—40% reduction in file retrieval time, 95% on-time task
completion, 70% same-day inquiry resolution. Trusted handler of confidential business and
personal information. Expert-level Google Workspace; rapid adopter of new workflow tools.
Seeking to drive operational excellence and streamline executive operations.
CORE COMPETENCIES
● Email & Calendar Management (Google Workspace, Outlook)
● Scheduling & Travel Coordination
● Data Entry & File Management
● Project Management Tools (Trello, Notion, ClickUp)
● Customer Support & CRM Management ( Hubspot)
● Social Media Scheduling (Canva, Metricool)
● Communication, Organization & Time Management
WORK EXPERIENCE
Virtual Assistant - People Manager
Womenful Voice
October - Present
● Manage 4 concurrent client inboxes (20–45 emails/day), maintaining 24-hour response time
and 90% inquiry resolution rate.
● Orchestrate 10–15 weekly meetings across multiple time zones with zero scheduling conflicts
● Architected Google Drive file system for 100+ documents, reducing retrieval time by 40%
● Produce monthly and quarterly reports using data from the department task completion and
progress
● Execute 100+ weekly data entry transactions with 99%+ accuracy
● Curate and schedule 12–15 weekly posts across 2 brand accounts; manage community
engagement
● Execute personal/business logistics (5–8 weekly tasks: travel, procurement, vendor
coordination)
● Prioritize dynamic task loads to achieve 95% on-time delivery with minimal oversight
Virtual Assistant Intern
February - June 2025
Afriment | Nigeria (Remote)
● Orchestrate 10–15 weekly meetings across multiple time zones with zero scheduling conflicts
● Manage 4 concurrent client inboxes (30–50 emails/day), maintaining <24-hour response time
and 90% inquiry resolution rate.
● Enhanced team communication, resulting in a 30% faster project turnaround time
● Provided customer support via email and chat, with a response accuracy rate of 9%
● Contributed to content planning and social media scheduling to enhance the brand’s online
visibility
● Supported administrative operations by managing 20+ internal emails daily and following up
on pending tasks
EDUCATION
Accounting
Al-hikmah University, Ilorin
A-level
Graduation Year
2024
COURSES/ CERTIFICATIONS
Certified Virtual Assistant (CVA)
Certified Social Media Manager (CSMM)
REMOTE SETUP
● Internet: 50 Mbps fiber connection with 4G mobile hotspot, Backup
● Equipment: HP Laptop ( Intel Core i7, 16GB RAM), HD webcam.
● Workspace: Dedicated home space with stable power supply and power backup
● Availability: Flexible| Monday - Friday 9 AM - 6 PM/10 PM -4 AM
