Adaeze Chukwu

Adaeze Chukwu

$7/hr
Virtual Assistant/Lead generation VA/Customer service specialist/IT support
Reply rate:
100.0%
Availability:
Hourly ($/hour)
Location:
Enugu, Enugu, Nigeria
Experience:
1 year
CURRICULUM VITAE ADAEZE CHUKWU PROFESSIONAL SUMMARY A skilled and detail oriented professional with a track record of providing administrative support and virtual assistance. I specialize in cold email campaign management, calendar management, file organization and inbox organization, leveraging tools like Apollo.io, Calendary to streamline workflows and boost lead generation. My expertise in drafting compelling communications and meticulously tracking metrics allows me to provide strategic support that helps businesses grow. I am a proactive problem solver with a passion for helping executives and teams achieve their goals through a high level of precision and efficiency. SKILLS ● Tools: Microsoft Office Suite (Word, Excel, PowerPoint), Appollo, Activecampaign, Freshdesk, Zendesk, Slack, Trello, ClickUp, Asana, HubSpot CRM, Calendar Management, File Creation and Organizing, Administrative Support, Canva, Grammarly, Google Workspace (Docs, Sheets, Gmail, Drive, Google Calendar), Basic application installation and configuration, Calendry. ● Soft Skills: Time management, Proactive Problem Solving, Customer Service and Client Satisfaction. ● Administrative & Technical Skills: Data Entry, Virtual Assistance, Email Communication & Inbox Management, Scheduling, Document Drafting & Editing,Cold Email Campaign Management, Customer support. EXPERIENCE Company Name: Krystelle Media Blogger/VA January 2025 ● Managed and maintained a personal blog using WordPress, including content creation, publishing, and basic site management. ● Content Writing/Blogging ● SEO-structured headings (H2, H3, H4, etc.) ● Relevant image/video integration with alt text ● Optimized permalinks, meta titles, and descriptions ● Handling Reader Inquiries ● Technical and Content Support Community & Brand Building ● Designed Pinterest Pins and Content graphics using Canva Company Name Digital Witch Academy Student/Intern 2025 June ● Customer Support/ Administrative Support ● Troubleshooting: System diagnostics, issue isolation, remote support ● CRM & Project Management Tools: Freshdesk, Zendesk, Loom, Slack, Trello, ClickUp, Asana, Monday. com, Hubspot ● Email and calendar management ● Scheduled and managed appointments using Google Calendar and Calendly, streamlining client bookings and meeting coordination. ● Lead generation using Appollo and Activecampaign. EDUCATION ● Digital Witch Academy IT In-demand Skills ALX Africa Virtual Assistant Proficiency Course ● Federal University of Technology, Owerri B.Tech Information Management Technology ● JULY 2025 JULY 2024 SEPTEMBER 2012
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.