Adachukwu Akwaeze

Adachukwu Akwaeze Eunice Anambra, Nigeria. Professional Summary Motivated and detail-oriented Virtual Assistant with experience in customer support, digital communication, and social media management. Skilled in managing messages, scheduling tasks, coordinating remote workflows, and optimizing business operations. Proficient in leveraging digital tools to improve efficiency and support team goals. Seeking a remote role to utilize organizational, communication, and problem-solving skills to drive business success. Work Experience Virtual Assistant / Customer Support – Freelance – Remote | 2023–Present •Managed client messages and responded promptly to inquiries, ensuring high customer satisfaction. •Organized and scheduled appointments to streamline daily operations and improve workflow efficiency. •Maintained and grew social media accounts by posting updates, engaging audiences, and increasing online engagement. •Implemented digital tools to automate tasks, optimize productivity, and enhance operational workflows. Volunteer / Project Support – Various Online Projects – Remote |- •Performed data entry, email correspondence, and online research to support small business operations. •Coordinated team communication to meet project deadlines and ensure smooth collaboration. •Developed content for social media platforms to increase visibility and audience engagement. Skills •Digital Tools: Microsoft Office (Word, Excel, PowerPoint), Google Workspace, Task Management Tools •Communication: Email, Chat Support, Customer Service, Client Relations •Social Media Management: WhatsApp, Facebook, Instagram •Remote Work: Task organization, scheduling, online collaboration •Core Traits: Quick learner, adaptable, highly organized, proactive Educational Qualifications •Bachelor of Science (B.Sc.) – Business Management Ignatius Ajuru University of Education, Port Harcourt •National Diploma (ND) – Hospitality Management & Tourism |- Federal Polytechnic Oko, Anambra State Certifications / Trainings •Online Digital Skills Training – Coursera and Digital Witch Support Academy •Customer Service & Virtual Assistance Projects / Portfolio •Managed small social media campaigns for local businesses to increase engagement and reach. •Assisted online entrepreneurs with scheduling, customer messaging, and workflow optimization.