I'm an enthusiastic Customer Support Agent with over 5 years of experience. I go above and beyond in delivering exceptional customer service experience. I'm detail-oriented and I derive joy in attending to the needs of the customers. My empathetic nature has enable me in winning over dissatisfied customers that is to say your customer retention rate will increase.
I'm fast learner and can navigate any CRM tool, my problem-solving capability has helped me in resolving customers queries efficiently.