Achogba G. Idachaba

GRACE IDACHABA PROJECT MANAGER ● ● ● ● Project Coordinator with 3+ years of experience translating strategic initiatives into clear project plans and deliverables using Asana and Jira. Drove 40% reduction in administrative workload by designing automated workflows and AI-assisted reporting templates. Maintained stakeholder alignment across Product, Engineering, Sales, and Finance through regular status reports and risk-log updates. Prepared data-driven executive summaries to support informed decision- making. WORK EXPERIENCE Cobalt Partners Project Systems Manager (Part Time) ● ● ● ● ● ● Oversee end-to-end project coordination using Asana, driving on-time delivery of 15+ internal and client initiatives per quarter. Managed BPO project lifecycle defining milestones, tracking dependencies, and reporting on KPIs to ensure alignment with business objectives. Prepare reports, presentations, and proposals, translating complex information into clear, actionable insights. Manage cross-functional collaboration between leadership, clients, and internal teams to align on deliverables and expectations. Develop SOPs and templates that automated task tracking and standardized reporting, reducing status- update cycles by 30%. Identify opportunities to integrate AI tools for automated status reporting and risk detection in project plans. Core Ventures Group Operations & Project Coordinator / Executive Assistant ● ● ● ● ● ● ● Remote, US May 2024 - Jan 2025 Supported four executives by managing schedules and planning 50+ strategic business reviews, ensuring clear follow-ups and accountability. Created workflow systems in Asana that improved coordination and reduced administrative load by 40%. Prepared performance reports, meeting briefs, and post-meeting summaries for executive review. Ensured all action points and deliverables were tracked, escalating blockers early to maintain momentum. Maintained consolidated project dashboards in Jira and Asana to monitor progress, risks, and dependencies. CashHomeBuyersAmerica Project Coordinator | Client Support Specialist ● ● ● Remote (Part Time) Feb 2025 - Present Remote, USA Dec 2023 - May 2024 Coordinated client onboarding projects using Asana, ensuring documentation, training, and communications met SLAs. Handled executive correspondence and weekly meeting preparation, maintaining alignment across client accounts. Implemented process improvement strategies using Lean principles to enhance operational efficiency and reduce turnaround time by 20%. Supported client communications, prepared presentation decks, and ensured project milestones were met. Tracked project metrics and produced weekly reports to inform leadership of status, risks, and next steps. Tek Experts Cloud Operations Analyst / Technical Trainer ● ● ● ● Assisted senior managers with technical project coordination and documentation, supporting cross-team delivery of cloud operations tasks. Managed internal learning schedules, session reports, and onboarding for new technical hires. Fostered stakeholder relationships via performance reporting and structured issue-escalation processes. Supported cross-team collaboration to ensure deliverables met timelines and quality expectations. Customer Success & Process Optimization Lead ● ● ● ● Lagos, Nigeria Nov 2021 - Present Jan 2018 - Oct 2021 Led process optimization initiatives, standardizing workflows and improving operational metrics across departments. Fostered stakeholder relationships through structured performance reporting and proactive risk identification in training programs. Provided executive-level reporting and documentation to support leadership decision-making. Supported recruitment, onboarding, and internal communication activities to strengthen team performance. EDUCATION Kogi State University B.Sc, Sociology CERTIFICATIONS   Asana Workflow Specialist Certified Asana Ambassador  ClickUp Expert  Certified Human Resource Manager (CIPM Associate)  Project Management Foundations- LinkedIn  Managing Ups - LinkedIn  Microsoft Customer Service & Support (CSS) SKILLS Project & Program Management: Project Planning, Project Tracking, Stakeholder Management. Tools & Automation: Asana, Jira, Zapier, AI Tools Identification Reporting & Analysis: Project Reporting, Data Analysis, SOP Development, Dashboards & Metrics Operational Excellence: Workflow Optimization, Lean Process Improvement, SaaS Operations, Meeting Planning