Ace Locara

ACE LOCARA SOCIAL MEDIA & CUSTOMER ENGAGEMENT SPECIALIST PROFILE EDUCATION- CENTRAL PHILIPPINE UNIVERSITY Dynamic and results-driven Social Media and Community Manager with 5 years of experience in digital engagement, paired with a solid background in executive assistance, administrative support, and over 2 years of customer service experience. Known for being a proactive, collaborative team player who brings fresh ideas, enthusiasm, and positive energy to every project. Passionate about building communities and fostering inclusive and engaging online spaces. BS Civil Engineering SKILLS Social Media Strategy & Management Multichannel Customer Support Live Chat and Email Support Executive & Administrative Support Customer Service & Client Relations Customer Communication Tools SEO Data Tools Data Extraction WORK EXPERIENCE Team Mel Robbins 2021 - 2025 | Social Media and Community Manager With over 10 million followers on Instagram, my previous client is a prominent social media influencer who relied on me to manage and moderate all of her social media platforms. This included removing spam accounts, reporting and blocking individuals attempting to impersonate her, and safeguarding her online presence. Additionally, I was responsible for engaging with her audience by responding to inquiries and addressing questions. My role also encompassed content creation, website management, administrative support, calendar coordination, and graphic design tasks. PermitFlow January - July 2025 | Permit Technician As a Permit Technician at PermitFlow, you will play a key role in supporting construction permitting operations by managing and streamlining the permit application process. You will work directly with contractors, developers, and city departments to ensure timely and accurate submission and tracking of building permits across multiple jurisdictions. Technical Research and Reporting LANGUAGES English (Fluent) Filipino (Fluent) REFERENCE Dara Noble Christopher Sample Team Mel Robbins / Director PMBR / Former President