ACE JOHN P. MACATANGAY
#2 Adia Barangay Bagumbayan, Taguig City
Contact Number:-
EMAIL:-
A dedicated Individual with intensive experience in Warehouse management and logistics process. Looking for
a similar job role in an organization which has engagement in supply chain management.
EXPERIENCE:
Employer: Shopee Philippines Inc.
Address: 15F Asian Century Center (ACC) Building, 27thSt. Corner 3rd Ave. BGC, Taguig1630.
Position: Hub Coordinator (Fullfillment)
Employment Duration: May 2022 – Present
Specific Tasks:
✓ Manage day-today-day hub operations, Including dispatch and inventory control.
✓ Conduct team briefing and documentation, ensure hub KPIs are effectively met.
✓ Oversees agency teams, Coordinates with riders/drivers support team.
✓ Hiring and training staff, monitoring employees, Performance, ensuring high Productivity
levels. Assigning tasks and delivering constructive criticism.
✓ Creates reviews, and validates reports coming from the hub.
✓ Coordinate with Support team in callouts to solve customer support escalation.
EXPERIENCE:
Employer : Flash Express Philippines
Address: 11th Floor, Robinson Cyber Sigma Building, Lawton Ave, Mckinley West, Taguig
City.
Position: Hub OIC
Employment Duration: July 2021 – March 2022 (8 months)
Specific Tasks:
✓Monitoring- Ensure all data needed and information is collected in daily basis
✓Supervising- Oversees all activities in Hub to ensure all parcels and equipment is in proper
places.
✓Analysis- Identify and resolve problem for hub improvement.
✓ Managing- Control and cascade to team the overall Hub operations to hit the given KPI Metrics
with standard operation procedure.
EXPERIENCE:
Employer: LAZADA E-Service Phils.
Address: LAZADA Sortation Center #2 San Antonio, Brgy. Cuyab, San Pedro, Laguna (4023)
Position: Warehouse Operations Associate
Employment Duration: September 2018 – December 2020 (2 years & 4 months)
Specific Tasks:
✓ Receiving/Inbound - Quality checking and scanning of parcels received in the warehouse and
proper stocking based on materials handling standard operating procedures.
✓ Inventory Mngt. - Conduct weekly & monthly inventory per account for sales & marketing dept.
but not limited to audit to investigate loss, pilferage, damage, discrepancies and reconciliation
through physical counts vs documents (SI/DR/PO/Transmittal) vs system records adjustment.
✓ Documentation - Complete safe keeping & recording of all transaction documents for audit and
future company reference.
✓ Asset Control & Mngt. - Develops and implement improved methods of materials handling,
supplies control, and inventory process in order to reduce cost and increase efficiency. Purchase,
release, and account to employees all dept. equipment.
✓ Claims - Process claims for all damaged, subject for repair, and lost parcels to the accountable
driver or employee within 3 days, submit the accomplished claims form with attached supporting
documents to finance for the deduction.
✓ Distribution - Allocate and delivered in a timely manner all assets and supplies in all dept. hubs
for management requests prior to the sales campaign.
✓ Market Place Pick up - Assign, support, and supervise staff in the daily monitoring of drivers’
pick-up activity in order to ensure all merchants have pick-up based on the route planning
schedules.
✓ Dispatching and Vehicle request - Ensure vehicles (Van, truck 4W-6W) is completed to
accommodate all pick-up parcels from merchants based on volume in route planning, and closely
coordinate with trucking or owner for booking, scheduling, and arrangement.
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✓ Training & Orientation - Provide guidelines and manual process for newly hired staff, and make
sure new drivers and helpers understand the pick-up process to the seller using a scanner system
(LMS application).
✓ Reverse Logistics - Process return to seller (RTS) and problematic parcels in a timely manner.
EDUCATION:
SECONDARY – SENIOR HIGHSCHOOL (GENERAL ACADEMIC STRAND)
SAINT FRANCIS OF ASSISI COLLEGE
YEAR: 2016 – 2018
SECONDARY – JUNIOR HIGHSCHOOL
SAINT FRANCIS OF ASSISI COLLEGE
YEAR: 2012 – 2016
PRIMARY: C. P. STA TERESA ELEMENTARY SCHOOL
YEAR: 2006 – 2012
SKILLS:
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Logistics Platform System
Inbound / Outbound Parcels Monitoring
Inventory Control and Management
Perform Multi-task with less supervision
Knowledgeable in Google spread Sheets
MS Office (Excel (PIVOT, VlookUp) Powerpoint)
Effective communication skills
I hereby certify that the above information’s true and correct.
ACE JOHN P MACATANGAY
Signature of Applicant
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