Abuele Marvellous Onojeikiki

I am a dedicated Sales and Customer Support Specialist with over 3 years of experience excelling in sales, customer service, lead generation, CRM management, and cold calling. Throughout my career, I have demonstrated a strong ability to drive results, build meaningful customer relationships, and optimize sales processes to achieve business goals.

In my previous roles, I successfully managed 30+ client accounts remotely, ensuring a 98% client retention rate through personalized relationship strategies and consistent follow-ups. My ability to understand client needs and deliver tailored solutions has been instrumental in fostering long-term partnerships and driving customer satisfaction.

As a skilled communicator and relationship builder, I have conducted 300+ calls daily, consistently achieving a 15% appointment booking rate with key decision-makers. These conversations not only opened doors to valuable business opportunities but also strengthened client confidence in the services and solutions offered.

Leveraging CRM tools like Salesforce and HubSpot, I have automated workflows, tracked customer interactions, and streamlined follow-up processes, resulting in a 25% increase in team efficiency. Additionally, my experience in crafting personalized email sequences has led to a 50% open rate and a 35% click-through rate, significantly enhancing customer engagement and driving higher response rates.

Beyond my technical expertise, I am deeply passionate about customer support. I believe that every interaction is an opportunity to create value, solve problems, and build trust. This mindset has helped me not only meet but consistently exceed customer expectations across every touchpoint.

I am also proud of my ability to generate and nurture leads effectively. Through targeted lead generation strategies, I have consistently delivered qualified leads monthly, boosting sales pipeline opportunities by 35%.

What excites me most about sales and customer service roles is the dynamic nature of the work. Every day presents new challenges and opportunities to grow, learn, and make a tangible impact. I am driven by results, motivated by collaboration, and committed to delivering excellence in every task I undertake.

If you're looking for a professional who combines strong sales acumen, customer service excellence, and a passion for building meaningful relationships, I am confident that I would be a valuable addition to your team. I am excited about the possibility of contributing to your organization's success and helping drive measurable results.