Abubakar Babagana

ABUBAKAR BABAGANA- ·-Abuja, Nigeria SUMMARY Business Analyst with expertise in process improvement, stakeholder collaboration, and data-driven decisionmaking. Skilled in analyzing complex business processes, identifying inefficiencies, and proposing solutions to optimize operations. Proficient in translating business needs into technical requirements and leveraging tools like SQL, Power BI, and Tableau to extract actionable insights. Experienced in managing cross-functional teams, facilitating workshops, and delivering impactful presentations to both technical and non-technical audiences. Adept at adapting to Agile methodologies, ensuring timely project delivery, and contributing to organizational growth through innovative strategies and process enhancements. STRENGTHS AND EXPERTISE Requirements Gathering Data Analysis Business Process Improvement Project Management Data Visualization BI Tools Expertise (Power BI, Tableau, Excel) System Integration Data Modeling Stakeholder Engagement Agile Methodologies Technical Documentation Workshop Facilitation Change Management Process Optimization Performance Metrics Evaluation WORK EXPERIENCE ZEBRA GROUP CONSULTING Business Analyst REMOTE May 2024–Present Responsibilities • Conducted comprehensive analysis of existing business processes and systems to identify inefficiencies and areas for improvement. • Collaborated with stakeholders to gather requirements, document and prioritize business needs, and translate them into actionable technical specifications. • Analyzed large datasets to extract insights, developed reports to track key business metrics, and presented findings with actionable recommendations to improve operations. • Worked with cross-functional teams to implement solutions, monitored project progress, managed changes to scope, schedule, and costs, and ensured timely delivery of deliverables. TRANSMISSION COMPANY OF NIGERIA Communications Engineer ABUJA, FCT April 2023–April 2024 Responsibilities • Designed and implemented a telecom network map, enhancing engineers' ability to plan and allocate resources for infrastructure upgrades. • • • Conducted audits and analyses of equipment and energy consumption, delivering actionable insights to optimize costs and explore sustainable solutions. Facilitated network topology reviews, ensuring designs met performance standards and aligned with business objectives. Developed stakeholder-focused deliverables, including promotional materials, to communicate project scope and secure investor support. SMARTMETERS COMPANY LIMITED Technical Business Analyst REMOTE Sept 2021–Feb 2023 Responsibilities • Led the development of a comprehensive meter installation app designed to track the entire installation process, from store inventory to final confirmation by the distribution company. • Collaborated with cross-functional teams to design and optimize the meter installation process, ensuring seamless integration from store handling to installation and final approval. • Created detailed process flow diagrams map to outline each step of the meter installation process, ensuring clarity and consistency across all involved departments. • Worked closely with stakeholders, including store personnel and distribution company representatives, to gather requirements, provide updates, and ensure successful implementation and user adoption of the app. EDUCATION Masters : Business Analyst Simplilearn Bachelor of Engineering: Telecommunication Carleton University References are available on request. January 2024 November 2019