Abraham Udousung

I am an accomplished Executive and Administrative Virtual Assistant, an Expert AirBnB Co-Host, and proficient Cooywriting Guru. That means I am everything your brand and business needs to upscale. I’m your support. With more than seven years of experience, I bring a powerful combination of technical expertise, product support, and client onboarding mastery. My mission is to create exceptional customer experiences, driving retention, and transforming customers into enthusiastic brand advocates.

Do you desire the "Superhost" status within a short time? Do you want to upscale your Air BnB business from the present level that it is? Let's talk now.

Professional Experience: As a Technical Account Manager, I have successfully managed client relationships, ensuring seamless integration and maximizing the value of products and services for businesses. My background in technical support has equipped me with the skills to troubleshoot and resolve complex issues, providing clients with effective solutions that drive satisfaction and success.

Client Onboarding Excellence: I specialize in optimizing client onboarding processes, ensuring a smooth transition for new customers. From initial setup to post-launch support, I help clients feel supported and confident, paving the way for long-term relationships.

Technical Expertise & CRM Proficiency: With expertise across multiple Customer Relationship Management (CRM) systems and software platforms, I streamline workflows, improve customer interactions, and deliver tailored solutions that meet client needs. My technical background allows me to bridge the gap between customer needs and technology, ensuring a seamless user experience.

Key Skills and Expertise:

✅ Property Management

✅ Customer Support (Email, Phone, and Live Chat)

✅ Property Listing

✅ Lead Generation/Booking

✅ Technical Account Management 

✅ Artisan Management and Recruitment

✅ Social Media/Email and Calender Management

✅ Technical/Product Support

✅ Conduct screening & manage bookings and reservations.

✅ Effectively communicate with guests on all platforms including text, email, and WhatsApp.

✅ Find properties that can be used for short-term rentals.

✅ Listing properties on Airbnb and other OTAs to help you rank higher on search engines.

✅ Sales Support & Closing.

✅ Coordinating and scheduling housekeepers to ensure the apartments and environment are kept clean, cozy, and guest-ready.

✅ Strategically and professionally provide guests with first-class treatment to earn you positive reviews and boost your chances of becoming a Super host

Why Choose Me:

Results-Oriented: I deliver measurable outcomes that drive customer satisfaction, loyalty, and long-term business growth.

Adaptability: I thrive in fast-paced, dynamic environments, quickly adapting to new technologies and industry trends.

Excellent Communication: My clear, concise communication ensures that clients are always informed and confident in their decisions.

Continuous Learning: I stay ahead of industry developments, incorporating the latest trends and techniques into my customer success strategies.

Let’s Connect: I am eager to leverage my skills as a Customer Success Manager and Technical Account Manager to help your business thrive. Let’s discuss how my experience in customer support, technical account management, and client onboarding can positively impact your organization.