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ABRAHAM SOTTIE
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Summary
Skills
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Accra Ghana
Friendly and approachable individual with excellent oral and
written communication skills. Keen team player with the ability to
make valuable contributions to your organization. Highly skilled IT
Administrator with comprehensive experience in managing and
maintaining network infrastructure. Strong command over
implementing and troubleshooting systems while ensuring optimal
performance. Possessing impressive ability to identify potential
issues, implement effective solutions, and drive technological
advancement within an organization. Skilled at leading teams and
enhancing operational efficiency through strategic planning and
implementation. Dedicated and adaptable professional with a
proactive attitude and the ability to learn quickly. Strong work
ethic and effective communication skills. Eager to contribute to a
dynamic team and support organizational goals.
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Corporate Training
Cyber Security and
Forensics
Information Technology
Implementation &
Maintenance
System Auditing and Control
Backend Engineer in Python
with Flask Framework
Operating systems
Hardware updating
Permissions and Access
Control
Multitasking Abilities
Hardware troubleshooting
Network Administration
Mobile Device
Management
Network monitoring
Software Installation
Information Security
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Team Collaboration
Technical Troubleshooting
Virus Protection
Network Security
User Support
Hardware Installation
Professionalism
Data Backup
Risk Assessment
Hardware knowledge
Problem-Solving
VPN configurations
IT service management
Network Troubleshooting
Hardware diagnostics
Team building
Quick Learner
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Experience
Remote Support
Active Directory
01/2022 – Current
IT ADMINISTRATOR and SOC Analyst, NSANO LIMITED
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Handle the day-to-day operation of IT systems and supporting
users in their daily use of IT applications and functions
Problem-solving as 1st Tier support level and when required
escalating to a 2nd line support function without relinquishing
responsibility for ensuring the complete resolution of the issue
Act as the central point of contact for user complaints and
questions as part of IT Support
Undertake needed PC hardware and software installations
Ensure the office network is accessible to employees, adequately
secured and operating at on optimal level of Performance
Be available to resolve problems outside of normal office or
business hours
Develop new strategies and IT procedures to increase efficiency,
enhance workflow and improve user satisfaction:
Assist with the training of employees on the use of hardware or
software required for their work:
Report on your performance and the performance of the IT
infrastructure under your management on a regular basis
at least less once a month
Monitors security systems to detect threats and analyze suspicious
activities.
Respond to incidents, investigate alerts, and document all
findings thoroughly.
Perform log analysis, manage vulnerabilities, and tune SIEM rules
to improve detection.
Research new threats, apply threat intelligence, and ensure
systems meet compliance standards.
Collaborate with IT teams to strengthen defenses and reduce
overall security risks.
01/2020 - 08/2022
SUPPORT AND MONITORING OFFICER, NSANO LIMITED
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I provide a professional monitoring service to help resolve
customer related issues
Service operations management to ensure in-coming traffic is
properly directed and effectively managed in line with company
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policy, and best customer practices
I work with a team of database professionals to ensure data
breaches are avoided in the cyber space
Efficiency, and operational security compliance is also achieved
I ensure system bottlenecks and customer challenges are timely
dealt with to meet quality assurances, and through an approved
internal processes and procedures
I provide support service to management, in addition to daily
and weekly reports
01/2015 - 01/2019
PART TIME TRAINING COORDINATOR, RICHQUEST
CONSULT
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Coordinate Training Programs
Research and Market Training Programs
Programs and Business Development Assignments
Work on the Training Technology Infrastructure
Design Training Ads and liaise with External Consultants
01/2017 - 01/2018
NATIONAL SERVICE: UNIVERSITY OF PROFESSIONAL STUDIES
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Served as a Laboratory Technician
Installed computer software and systems
Helped students and lecturers with ICT Technical Assistance
Assisted general administration with Technological Technical
issues
Helped as part of a team in creating ICT awareness for students
Assisted students, lecturers, and general administration with
password management
01/2016 - 01/2016
BILLS AND PAYMENT LIMITED
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General office administration
Accepting of deposits and making payments to clients
Record keeping and accounts documentations
Submission of daily, weekly & monthly transaction reports to
management
01/2015 - 01/2015
DECOM DIGITAL MEDIA CONCEPT (DDMC)
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Business programs design and printing
Website design and systems management
Call cards and business letter heads designs
Photocopy and lamination of documents
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Projects and business designs for clients
Photography, video and album management
Advertisement and billboard designs and management
01/2014 - 01/2014
GLORY STAR ACADEMY, ΑΚPLABANYA-ADA
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Education
Assisted pupils with learning materials
Introduced pupils to modern learning techniques
Assisted with general academic administration
Taught and marked academic exercises
Expected in 11/2024
Master of Science, Information Technology
Kwame Nkrumah University of Science And Technology, Kumasi
01/2019
Bachelor of Science, Information Technology Management
University of Professional Studies, Accra
01/2017
Diploma, Information Technology Management
University of Professional Studies, Accra
01/2014
West Africa School Certificate Examination
Ada Senior High School
Awards
Activities and
Honors
Best Graduating Student in Systems Audit and Network Security.
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Training
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Information Technology Student Association (ITSA) - Auditor
Coded Club
Data Breach Today
Info Risk Today
Intelligence & Security Professionals Network
Fraud Alert Network
Peace & Security Watch
Introduction to Cyber Security, CISCO Networking Academy,
April, 2019.
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A career and Job Market Strategies, CISCO, March, 2019.
Technology Fair, CISCO, November, 2018.
Introduction to Cyber Security Solutions, October, 2018.
HTML Fundamentals, SOLO LEARNING, May, 2018.
Cyber Forensic and Strategic Security Management, Accra,
March, 2018.
Computer Program C++, SOLO LEARNING, December, 2017.
SQL Fundamentals, SOLO LEARNING, September, 2017.
Cyber Security Conference, British Council, Accra, March, 2016.
Accomplishments
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Best Graduating Student in Systems Audit and Network Security.
Certifications
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Msc Information Technology
Bsc Information Technology Management
Diploma Information Technology Management
West Africa Secondary School Certificate Examination
ISC2 Certified in Cybersecurity
Security Blue Team Certification in Dark Web Operations,
Introduction to Digital Forensics, Introduction to Threat Hunting
and Introduction to Vulnerability Management.
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Languages
Websites,
Portfolios, Profiles
English: First Language
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https://www.linkedin.com/in/abraham-sottie5ab34aa8?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_b
ase_contact_details%3B9dZQGAJQTzOAzTgKUYYGkQ%3D%3D
