ABRAHAM SANTIAGO S. RAMOS IV
Antonio corner Arnaiz Avenue, Legazpi Village, Makati--
PROFESSIONAL SUMMARY
I'm currently an operations manager, who manages overall operations and is responsible for the
effective and successful management of labor, productivity, quality control and safety measure
as established by the business. Also responsible for all department managers and supervisors,
with
review/approval
responsibility
for
all
operations
employees.
I'm currently in the seek for opportunities to work on my skills in QuickBooks and financial
reports as well as creation and improvement if necessary.
WORK EXPERIENCE:
Operations Manager at: Bayanimart
Ramos Bakery
Projects:
Automation of monthly payroll for employees.
Automation of operations end to end process
Automation of process for overall financial statement.
Implementation of POS System and automation of inventory
spreadsheets.
Roles and Responsibilities
Manages overall operations and is responsible for the effective and
successful management of labor, productivity, quality control and
safety measures as established by the business.
Responsible for recruiting, training, coaching, and supervising the
daily operations of the employees.
Pricing of products
Responsible for all department managers and supervisors, with
review/approval responsibility for all operations employees.
Work closely with the inventory manager and team to perform analysis
of inventory and ensure that the inventories are utilized effectively.
Handles government mandated benefits of employees.
Able to expand our family business (Ramos Bakery and Milktea
Monster) to 3 branches.
.
DB SCHENKER (February 2018 – October 2018)
Accounts Receivable Analyst
Projects:
Invoice Automation
- Awarded best project of 2018 with monetary award amounting to
50,000php and it has been implemented as one of the main process
for accounts receivable.
- Created a macro file that automated the manual process of pulling
out of invoices. This resulted to a time saving of 8,000 hours per
year.
Implemented projects across different teams to continuously improve
and optimize service quality.
Roles and Responsibilities
Daily posting of a variety of payment types including checks, wires,
and EDI payments to invoices in SAP.
Contributing to continuous improvement initiatives to optimize service
quality
ACCENTURE
Measurement Workforce Management (June 2017-February 2018)
Project Consolidation of Report
Created a macro file that automated the manual process of
consolidation of month end reports downloaded from oracle. This
resulted to a time saving of 24 hours per year.
Roles and Responsibilities
Creating, maintaining and publishing dashboards and storyboards with
Tableau.
Cleansing of data and automating the process if needed.
Monitoring of employee attendance on a daily basis based on intra-day
reporting
Ensures that the data is adherent to Accenture standards and policy
Credit Management Analyst (May 2015-June 2017)
Roles and Responsibilities
Consolidating of monthly collection reports
Analyzes data and trends of collector’s historical performance and
generates forecast and reports.
Monitor and reconcile Aging Reports.
Handles issue resolution to ensure department and customer needs are
met.
Ensures timely submission of reports and handles projects to improve
the current process
ON THE JOB TRANING ATTENDED:
PHILIPPINE LONG DISTANCE TELEPHONE COMPANY (PLDT)
Collections Department (March 18, 2014 – June 27, 2014)
EDUCATION:-
UNIVERSITY OF SANTO TOMAS
Bachelor of Science degree in Mechanical Engineering
-
LAGUNA COLLEGE
Bachelor of Science in business administration major in
Operations Management
SEMINARS ATTENDED
Advance Excel ( April 2018 )
This course is for individuals who need the skills necessary to enhance spreadsheet
functionality. Attendees will learn how to create advanced formulas, macros,
templates, charts and how to secure worksheets and workbooks.
Basic Excel ( March 2018 )
This course will give you the skills to perform simple data analysis in Excel. You will
learn how to use formulas, conditional formatting, filtering and sorting and many more
data analysis to help you in your work.
OE basics ( March 2016 )
Introduces employees to operational maturity. Discusses operational management tool
and how it relates to individual, team and program performance.
Stakeholders management ( November 2015 )
Training course designed to equip and improve how individual manage their stakeholder
through effective communication, principled negotiation with confidence and
assertiveness and the ability to manage time and task given.
REFERENCES
Available upon request.
