Abraham Oluwabunmi

Abraham Oluwabunmi

$10/hr
Customer support specialist | FreshDesk | Email and Live Chat Support | Available
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
2 years
About

I am a reliable and detail-oriented Customer Service Specialist with proven experience supporting customers remotely. I specialize in handling high volumes of inquiries via live chat, email, and phone while maintaining a calm, professional, and empathetic approach.

I am highly comfortable working with remote tools and time-tracking platforms like Hubstaff, ensuring transparency, productivity, and accountability at all times.

What I bring to your team:

Fast and professional response to customer inquiries

Strong problem-solving skills with a focus on first-contact resolution

Clear written and verbal communication

Experience using CRM systems and support tools

Ability to multitask and stay organized in a remote work environment

Consistent availability and respect for deadlines and KPIs

With my background in banking and fintech customer service, I understand the importance of accuracy, data confidentiality, and customer trust. I am committed to helping businesses improve customer satisfaction, retention, and overall service quality.

Languages
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