Abraham Ikani

Abraham Ikani

$8/hr
Customer support Specialist | Zendesk, Intercom & Freshdesk | Email & Chat Support
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Victoria Island, Lagos, Nigeria
Experience:
5 years
About

Hi, I’m Abraham Bright Ikani, a reliable and results-driven Customer Support Specialist with a strong background in banking and a passion for delivering excellent customer experiences.

I am skilled in using customer support tools such as Zendesk, Intercom, and Freshdesk, and I am comfortable working with CRM systems, managing support tickets, and ensuring timely responses that improve customer satisfaction and retention.

💼 What I can help you with:

Email & Live Chat Support

Customer Issue Resolution

CRM & Ticket Management (Zendesk, Intercom, Freshdesk)

Virtual Assistance & Administrative Tasks

Data Entry & Inbox Management

Customer Retention & Satisfaction.

Languages
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