For someone who's been in BPO and sales industry for over 10 years, I have navigated high-stakes environments where precision and persuasion are equally critical. my most recent role as I functioned as an Intake Sales Specialist, where I was responsible for facilitating client intakes and assessing eligibility for insurance benefits plans. This role required a deep understanding of complex policy benefits to guide customers toward the right coverage. What differentiates my approach is the strategic, solutions-focused mindset I bring to every interaction whether in customer service, setting up appointments or closing a sale. I am deeply results-oriented, with a primary focus on consistently exceeding my KPI target and sales quotas.