ABISOLA ELIZABETH OLADELE
Ibadan, Nigeria • - •-
VIRTUAL ASSISTANT
Results-driven and highly organized Virtual Assistant with over 3 years of experience in
streamlining administrative tasks, enhancing workflow efficiency, and improving overall
operational productivity. Skilled in email and calendar management, Social media management,
CRM software, project coordination, and customer service. Adept at problem-solving, time
management, and providing seamless support that allows clients to focus on their core business
activities.
CORE SKILLS
● Email Management
● Calendar Management
● Project Management
Proficiency(Trello, Asana)
● CRM Software Proficiency
(e.g., Hubspot,Zoho,
Zendesk)
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Data Entry Skills
Social Media Management
Time Management
Attention to Details
Organizational skills
Problem-Solving
Adaptability
● Clear Communication
Skills (e.g slack, Microsoft
Teams, Google Suite)
● Creative Design (Capcut
and Canva).
PROFESSIONAL EXPERIENCE
Jena Blood Expert, Remote
March 2025 - Present
Virtual Assistant/ Canva Expert
● Design visually compelling canva graphics, including cover designs,
presentations,booklets.
● Format and structure documents, combining professional layouts with design elements
for improved readability and aesthetics.
Don Scott Coaching LLC, Remote
March 2025- Present
Virtual Assistant
● Edit and proofread various documents to ensure accuracy, clarity, and coherence
● Perform administrative tasks, including organizing files, managing correspondence, and
maintaining structured documentation.
● Format and structure documents to improve readability and professional appeal.
● Perform administrative tasks, including organizing files, managing correspondence, and
maintaining structured documentation.
Music Stars, Remote
Virtual Assistant/Customer Support
October 2024- Present
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Manage email correspondence and track pending tasks for timely follow-ups.
Conduct research and coordinate outreach to schools and key contacts.
Follow up with schools and potential clients via phone calls, improving enrollment rates.
Manage social media scheduling and content creation.
Edit video and audio content for marketing and instructional materials.
Assist in curating lesson materials, organizing class schedules for better coordination and
keeping accurate records of the students.
● Provide executive administrative support to the organization.
Vsavvy Academy, Remote
Virtual Assistant
July 2024 – September 2024
● Managed calendars and scheduled 10+ meetings weekly, reducing scheduling conflicts by
40%.
● Streamlined email communication, handling 30+ daily emails and improving response
efficiency by 30%.
● Created reports and presentations using Microsoft Office & Google Workspace, saving
10+ hours weekly.
Crusader Sterling,
Customer Service Representative
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May 2022 – June 2024
Handled escalated customer cases, improving retention and resolution efficiency.
Assisted 30-40 customers daily, providing tailored solutions to enhance satisfaction.
Maintained detailed client databases, improving data accuracy and retrieval by 30%.
Created reports and presentations, improving team communication and decision-making.
GIZ Nigeria
May 2021 - April 2022
Administrative Assistant
● Created comprehensive reports and presentations for business executives, resulting in
clearer communication and faster decision-making processes.
● Implemented a document filing system that improved document retrieval speed by 50%,
ensuring quick access to vital information.
● Streamlined administrative workflows, reducing task completion time by 40% through
automation tools.
● Managed email and calendar systems for the team, increasing response time by 30% and
improving client satisfaction by 20%
EDUCATION
UNIVERSITY OF IBADAN, Ibadan,Nigeria.
Grade: First Class
CERTIFICATIONS & OTHER
●I am a Native English Speaker
●ALX Africa; Virtual Assistant
●Vsavvy Academy; Virtual Assistant
●Volunteer; Harlem solicitors
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