Abiola Osunlana

Are you looking to maintain an awesome reputation for your brand through top-notch customer support, to increase customer retention?

You're definitely at the right place!!!

Pretty big claim you might say...

As a Customer Service Expert, I have mastered the art of providing existing and potential customers with adequate support that will put your business in a favorable position, guaranteeing customer retention and great feedback on your product(s).

How do I achieve these aforementioned results? First, I devote time and attention to understanding what your brand offers, study your products diligently; and understand the possible challenges experienced when customers use your product(s). Additionally, I master and provide solutions/answers to possible issues/questions raised by your existing or potential customers using the AER technique.

I know what to say per time to your potential customers, leaving your brand in their good books.

I have a good working knowledge of social media platforms like : Meta, X and Instagram. Also, tools like Microsoft Office, Google Suite, Zoom, Notion, Slack, Gorgias, Harvest, Shopify, Recharge, Chargebee, Trello, Canva, Sproutsocial, Zendesk, TextExpander, among others.

WOULD YOU LIKE TO TAKE YOUR BUSINESS TO THE NEXT LEVEL THROUGH TOP-NOTCH CUSTOMER SUPPORT? SEND ME A MESSAGE!