Abiodun Sholesi

Abiodun Sholesi

$10/hr
Human Resources, Executive Assistant, Customer Support, Virtual Assistant, Social Media Manager
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Anthony, Lagos, Nigeria
Experience:
15 years
SHOLESI, Abiodun Shakirat (ACIPM) Address: 3, Oremeji Street, Off Church Street, Alapere-Ketu, Lagos, Nigeria Telephone: - Email:- CAREER PROFILE Experienced Human Resources and Administrative Officer with over seventeen (17) years’ work experience; an outstanding track record of administration, human resources management, manpower planning and employee relation. Verifiable success records in achieving revenue, profitability, increased market share and business growth objectives in highly competitive environments; consistently grew to positions of increased responsibility. Motivated and result-oriented team player possessing team building, problem solving, counselling, negotiation, listening, communication and stress management skills. Seeking a dynamic environment and challenging role to help deliver profitable growth. CORE COMPETENCIES • Policy and Strategy Development • Performance Management • Organizational Development • Capacity Development • Recruitment and Selection SELECTED ACHIEVEMENT AT TRIPLE A OUTDOOR LIMITED Achieved 40 per cent reduction in staff turnover and dramatic increase in retention rate. Achieved sales worth N12m NIVEA – Marina Unipole contract valued at N9.7m Mr Dowell-Marina unipole contract valued at N1.4m GSK -48 SHEETS contract valued at N225,000.00 ORIGIN-6 48 SHEETS contract valued at N700,000.00 WORK EXPERIENCE TRIPLE A OUTDOOR LIMITED LAGOS Asst. Mgr. Human Resources/Admin. 2011-Till Date RESPONSIBILITIES Providing support in developing skills and capabilities of staff; giving orientation to staff; ensuring accurate job descriptions are in place for all members of staff; providing basic counselling to staff that have performance related obstacles and assistance in developing human resource plans. Monitoring daily attendance and providing advice when conducting staff performance evaluations; investigating causes for staff absences and ensuring absences are adequately covered up to ensure smooth work flow; providing advice and recommendations on disciplinary actions. Coordinating staff recruitment and selection process; providing advice to supervisors on staff recruitment; preparing notices and advertisements for vacant staff positions. Scheduling, organizing and participating in interviews sessions; conducting reference checks on possible candidates; informing unsuccessful applicants and conducting exit interviews Developing and implementing human resources plan, staff handbook, HR manual and personnel management policies and procedures. Organising departmental and management meetings, taking and typing of minutes, letters, memos and prompt filing of correspondences. Scheduling of appointments, operating office machines, maintaining consumable stock of stationeries, handling of telephone calls and mails; attending to visitors and clients Diverse secretarial activities and other administrative duties as assigned TRIPLE A OUTDOOR LIMITED PERSONAL ASSISTANT/CONFIDENTIAL SECRETARY – 2009 - 2011 RESPONSIBILITIES Manage professional and personal scheduling for CEO, including agendas, mail, email, phone calls, client management, and other company logistics Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives Manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database Maintain professionalism and strict confidentiality with all materials Organize team communications and plan events, both internal and off-site Organising departmental and management meetings, taking and typing of minutes, letters, memos and prompt filing of correspondences. Scheduling of appointments, operating office machines, maintaining consumable stock of stationeries, handling of telephone calls and mails; attending to visitors and clients Diverse secretarial activities and other administrative duties as assigned INTERNATIONAL ENERGY SERVICES LTD LAGOS PA/Confidential secretary to the CEO - - RESPONSIBILITIES Act as the point of contact between the CEO and internal/external clients Managing diary, scheduling appointments Coordinating travel arrangements Organizing meetings, taking and typing of minutes of meeting Taking dictation and transcribing Drafting and typing of correspondences, memos and minutes Handling requests and queries appropriately Handling official e-mails and responding to same Receiving and despatching of correspondences Maintaining consumable stock of stationeries Screen and direct external phone calls Filing of correspondences in a timely and efficient manner Attending to visitors in a professional manner Providing administrative support DAAR COMMUNICATION LIMITED (AIT) LAGOS PA/Confidential Secretary to the Chief Internal Auditor - ERRAND EXPRESS LIMITED LAGOS Customer Service Officer- Handling Inquiries: Responding to customer inquiries via phone, email, or chat regarding shipment status, delivery times, and other related queries. Issue Resolution: Resolving customer issues such as lost or damaged packages, delivery delays, and address errors in a timely and professional manner. Tracking Shipments: Assisting customers in tracking their shipments and providing real-time updates on the status of their packages. Processing Returns: Handling return requests and coordinating the retrieval of packages from customers. Complaint Handling: Dealing with customer complaints and escalations, and ensuring that issues are addressed to the customer`s satisfaction TRANS INTERNATIONAL BANK PLC LAGOSRelief Secretary - NIGERIA AIRWAYS LIMITED LAGOSIndustrial Attaché - EDUCATION PROFESSIONAL DIPLOMAHuman Resources Management 2013 LAGOS STATE UNIVERSITY, OJO, LAGOS PGD Business Administration - LAGOS STATE POLYTECHNIC, ISOLO, LAGOSHND Secretarial Administration- MOSHOOD ABIOLA POLYTECHNIC, ABEOKUTA OND Secretarial Administration- GOVERNMENT COLLEGE, AGEGE, LAGOSWASSC - CENTRAL BANK OF NIGERIA PRY. SCHOOLPry. School Leaving Certificate - SATELLITE TOWN, LAGOS CERTIFICATION AND PROFESSIONAL AFFILIATION Diploma in desktop publishing, BTI Computer College, Lagos1999 Associate Member, Chartered Institute of Personnel Management of Nigeria (CIPM) 2013 Certificate in Virtual Assistant (Alison)2023 Certificate in Email Marketing for Businesses (Alison)2024 Certificate On-Demand IT Skills Training, Digital Witch Support Community2024 TRAINING/WORKSHOP 20th Annual Lagos State Conference – Chartered Institute of Personnel Management of Nigeria, Theme: Accelerate, Repositioning for Impact & Value held on May 02-05, 2023 53rd Annual National Conference – Chartered Institute of Personnel Management of Nigeria, Theme: Reskilling People; Growing People; Growing Economies held on November 24 – 26, 2021. 50th Annual National Conference: Chartered Institute of Personnel Management of Nigeria, Theme - Stand Out held on November 14 – 16, 2018. 8th Special Human Resources Forum: Chartered Institute of Personnel Management of Nigeria, Theme – Organisational Resilience in a Rapidly-Changing Macro-economic Environment held on Thursday, April 21st, 2016. 12th Annual State Conference: Chartered Institute of Personnel Management of Nigeria, Lagos State Branch: Theme – Transform; Take the Lead held on Tuesday, June 17 – Thursday, June 19, 2014 6th Special Human Resources Forum organised by Chartered Institute of Personnel Management: Theme – Opportunities & Challenges for Businesses in the Challenging World of Work held on April 24, 2014 11TH Annual State Conference: Chartered Institute of Personnel Management of Nigeria, Lagos State Branch - Theme - Human Capacity Development Ethics: Tool for Competitive National Advantage 5TH Special Human Resources Forum organised by Chartered Institute of Personnel Management: Organisational Development – Driver for Effective Corporate Performance held on April 25, 2013 10th Annual State Conference: Chartered Institute of Personnel Management, Lagos State Branch – Vision 20:2020 The HR Agenda held on July 18 – 20, 2012 4th Special Human Resource Forum organised by Chartered Institute of Personnel Management of Nigeria: Maximising Employee Performance for Corporate Success held on April 26, 2012 Fundamental of Human Resources Management Course organised by Impact Training & Management Consulting held on May 25 – 27, 2011 Open Workshop on Assisting the Boss: Assisting the Boss – Management Skills for Senior Secretaries & Personal Assistant organised by Human Capital Associates held on June 8 – 9, 2009
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