ABIMBOLA AJAYI
- |-| https://www.linkedin.com/in/abimbola-ajayi-/ | NIGERIA
PROFESSIONAL SUMMARY
Dynamic Virtual Assistant with 6+ years of experience providing outstanding service to clients across multiple industries. Skilled
in generating leads, managing calendars, and communicating with clients, as well as leveraging technology and tools to increase
productivity and deliver results. Demonstratable ability to foster positive client relationships, manage projects, and adapt to
changing remote work environment. Committed to continuous improvement and delivering high-quality service that meets and
exceeds client expectations.
KEY COMPETENCIES
• Virtual Assistance
• New Business Development
• B2B Lead Generation
• Calendar Management
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Executive Assistance
Email Management
Business Strategy Planning
Project Management
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Customer Support
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Appointment Settings
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Social Media Management
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Cold Calling & Telemarketing •
Administrative Assistance
Market Trends & Research
Stakeholder Engagement
Continuous Improvement
TOOLS AND SOFTWARES
Lead Generation Tools: Apollo, SalesQL, Hunter, Pipileads, LinkedIn Sales Navigator | CRM Tools: HubSpot, Zendesk, Zoho |
Productivity Tools: CANVA, Microsoft Office Tools (MS Word, Excel, PowerPoint), Google Workspace | Collaboration Tools:
Slack, TeamViewer, Zoom | Project Management: Trello, Jira, ClickUp
PROFESSIONAL EXPERIENCE
Virtual Assistant (Remote) – Earnremote Africa
Feb. 2024 – Present
• Research targeted prospects leveraging available resources available (ZoomInfo, Google Maps, company websites,
LinkedIn) to find prospects to contact for clients.
• Managed lead generation activities, which resulted in an increase of 20% in qualified prospects and sales conversion.
• Collaborated with a cross-functional team to deploy 5+ lead generation solutions for a digital marketing agency, resulting
in 100+ leads and prospects nurtured.
• Created and implemented a calendar management system, which lead to a 55% increase in appointment scheduling.
Virtual Assistant (Remote) – Growth Padi, NG.
Feb. 2022 – Present
• Serving as primary point of contact for 100+ client communications, handling requests and feedback quickly and
professionally while cultivating 100% positive client relationships and trust.
• Managing clients' calendars by organising appointments and meetings, displaying good organisational skills and attention to
detail to ensure smooth coordination and timely service delivery.
• Learning and adapting to industry-specific software, becoming adept in its use for daily operations, hence increasing efficiency
and effectiveness in meeting customer needs at Growth Padi.
Client Retention & Sales Specialist – Jays Fitness & Beauty Services
Dec. 2020 – Feb. 2022
• Achieved a remarkable 60% increase in subscriber numbers and product sales within 14 months, demonstrating adeptness
in meeting customer needs and fostering engagement.
• Recognised for delivering high-quality reports with meticulous attention to detail, enhancing Jays Fitness & Beauty Services'
reputation and client trust.
• Coordinated client calls and provided technical and office support, resulting in 95% high client satisfaction and retention.
Supervisor, Admin & Procurement Services – Baban Gona Farm’s Services
Mar. 2018 – Dec. 2020
• Implemented cost-effective measures, cutting daily feeding expenses by 15% for 200+ staff across five states, and boosted
employee satisfaction by 25% through strategic process enhancements.
• Led the establishment of 12 collection centers in three states and the setup of 10 additional offices in six states.
• Optimized team and individual performance by implementing key performance indicators (KPIs), resulting in a 20% increase
in administrative efficiency.
EDUCATION
• Bachelor of Arts in Mass Communication – Federal University of Jos, Plateau State, NG
CERTIFICATION AND TRAINING
• General Remote Work Skills – Earnremote Africa
2024
