Abimbola Adebimpe Fatodu

I am a Customer Service Representative & Virtual/Administrative Support Expert with more than 5 years of experience helping businesses provide excellent customer experiences while staying organized and efficient.

I specialize in customer service and back-office support, ensuring smooth communication between companies and their customers while also managing day-to-day administrative tasks. My goal is to help you save time, stay organized, and keep your customers satisfied.

Here’s how I can support your business:

• Customer Support: Professional email, live chat, and phone assistance.
• Administrative Assistance: Scheduling, calendar management, data entry, and document preparation.
• Virtual Support: Inbox management, CRM updates, and task organization.
• Technical Tools: Proficient with Zendesk, Freshdesk, Gorgias, HubSpot, Zoho, and other CRMs.
• Soft Skills: Strong communication, problem-solving, conflict resolution, and time management.

I am reliable, detail-oriented, and committed to representing your brand with professionalism and care. If you’re looking for someone who can combine customer service expertise with reliable administrative support, I’d love to help.