Abigale Brown

Abigale Brown Mt. Salus District, Stony Hill, St Andrew Cell: - | Email:-OBJECTIVE: Seeking opportunities in which I can help individuals to achieve their full capacity by guiding and sharing my expertise in Customer Service. SKILLS & ATTRIBUTES • • • • Proficient in Microsoft Office Tools Customer Service Training/Teaching Time Management • • • • Empathetic Great Teamwork Synergy Quick Learner Mathematical EDUCATION: The Queen’s School | Sept. 2012- Jun. 2017 High School Diploma Completed 5 years attaining 8 CSEC subjects. Subjects include English Language, Mathematics, Principles of Accounts, Principles of Business, Human and Social Biology, Electronic Document Preparation Management, Food Health and Nutrition and Family & Resource Management. WORK EXPERIENCE Customer Service Representative | Nov. 2019- Mar. 2022 Sutherland Global Services| 30-36 Knutsford Blvd Answer inbound and outbound calls. Provide clienteles with information necessary for products to improve business flows and build customer satisfaction. Health Insurance Agent | Jun. 2018- Nov. 2019 Kalls Group of Companies| New Kingston Provided aid to customers seeking to enroll in a health insurance plan. Trained individuals to provide the best possible customer service to customers. Executed plans and provided troubleshooting lessons to help resolve conflict and de-escalate customer issues. Social Worker | Jun. 2017- Aug. 2017 KSAC Municipal Corporation | Downtown, Kingston Provided important information to Government officials in order to get utility infrastructures fixed. Assisted customers and brought forth resolutions to minimize repeated difficulties. REFERENCES Include your references.