Abigail Smalling

Polished, professional customer service rep offering:

Six (6) years of experience providing customer support in busy call center environments for online retailers.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. 

I am a great team player with exceptional interpersonal skills. My work experience has afforded me the ability to work under stressful conditions and on my own initiative. I am a hard worker, highly motivated and disciplined person who firmly believes in continuous learning. I also believe that given my skills set I will be a valuable asset.