ABIGAIL
MAISO
VIRTUAL ASSISTANT
EMPLOYMENT
Business Process Delivery Associate
ABOUT ME
I am a Virtual Assistant with five-year
experience in the BPO Industry. I can
handle basic tasks like Appointment
Setting, Lead Generation to a more
complex tasks like Video Editing and
creating website using WordPress.
Accenture Philippines | Jan. 2019 - July 2019
- Answers customer's account concerns such as billing,
plans, and technician appointments
- Handles collection activities
- Process payments
- Processing of new connections, reconnections and
disconnections requests
Contractual Employee
I can work under minimal supervision
LGU - Oras | Jan 2017 - May 2018
and always aim to provide excellent
- Generates reports
service for the success of the team.
- Handles requisitions and procurements
Business Process Delivery Associate
SKILLS
Accenture Philippines | Jan. 2012 - May 2015
- Answers customer's account concerns such as billing,
Customer Service
Email, chat or call handling
Word or Data Processing
Critical Thinking
Excellent Time-Management
Digital Marketing
Team Player
Web Development
Video Editing
plans, and technician appointments
- Handles collection activities
- Process payments
- Processing of new connections, reconnections and
disconnections requests
- Handles escalated calls
ACADEMIC HISTORY
B.S. Computer Science
CONTACT ME
Systems Technology Institue | Jun. 2018 - Apr 2020
Bread and Pastry Production
Address
Unit 504 36 Delgado Place
Gen. Delgado St., San Antonio
TESDA | Sep. 2019 - Oct. 2019
WORK REFERENCES
Pasig City 1600
Phone
Cleade Clacio - Team Leader
Phone : -
-
Email:-
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Email & Website-https://profiles10.virtualasti
ng.site/abigailmaiso/
Jeremy Fajardo - Team Leader
Phone : -
Email:-Ariel Mateo - Team Leader
Phone : -
Email:-
