Abigail Miller

AB I G A I L MILLER CONTACT PROFILE Apt B-18 Ti l da Dri ve , St . J a go H e i gh t s, Spa ni sh To w n , S t. Ca t h e r i n e - H a r d w o r kin g in div idu a l wit h a y e a r a n d t h r e e mo n t h s o f e x p e rience i n c ust o me r s e r v ic e a n d v ir t u a l a s s is t a n c e , wh o is c a pa ble o f work ing a l on e o r in a t e a m t o a c h ie v e t a s ks . a bigai l bl ake52@gma i l .c om EDUCATION Wolmers Trust High School for Girls | September 2015 - July 2020 SKILLS I b uilt o n f u n da me n t a l s u bje c t s h e r e , s u c h a s I n f o r ma t io n T echnology, En g lis h La n g u a g e a n d Lit e r a t u r e , a s we ll a s a ddit io n a l s u bjects lik e, F r e nc h . SOFTWARE GMail Slack Shopify Adobe Lighroom Microsoft Excel Microsoft Word Microsoft Powerpoint Adobe InDesign SOFT SKILLS - a tt en ti o n to detai l a pt i tude good co mmun i ca t i on sk i l l s peo pl e perso n willi n gn ess to hel p /l e a r n self-dri ven / mo ti v a t e d creati vi ty CLUBS/ORGANIZATIONS - C ho i r - L a c ro sse Edna Manley College of the Visual and Performing Arts | August 2020 - May 2022 I b uilt o n f u n da me n t a l s kills s u c h a s t e a mwo r k, a n a ly s is a n d creat ivity t h r ou g h mo du le s s u c h a s I n t r o du c t io n t o Cr it ic a l A n a ly s is , I nt egrated 2 D /3 D , Cr it ic a l a n d E x p o s it o r y W r it in g , a s we ll a s e le c t iv e s lik e, I l l ust r a t io n . EXPERIENCE Photographer | May - August 2021 Fearon’s Exquisite Photo Studio Shop #5 Irie Plaza, Old Habour Rd, Spanish Town Wh i le le n din g my s kills , I g a in e d mo r e e x p e r ie n c e in c u s t o m er serv i c e . I wa s a ble t o in t e r e a c t wit h c u s t o me r s a n d a t t e n d t o t heir n e e ds in a t ime ly ma n n e r , c o n du c t r e s e a r c h a n d p r o v ide answers to t h e ir qu e r ie s , a s we ll a s , b u ild a r e la t io n s h ip wit h t h e m s o t hat t hey w e r e willin g t o c o n t in u e wo r kin g wit h me . QUALIFICATIONS C SE C Certi fi cate i n Busi n e ss St ud i e s ED P M I Engli sh A I Engli sh B I Ma themati cs II Informati o n Techn ol ogy I B iology I I P rinc i pl es o f Busi ne ss I P rinc i pl es o f Acco u n t s I Frenc h I I I Customer Service Agent | July 2022 - January 2023 Attentive 221 River Street, Suite 9047, Hoboken, NJ 07030 I h a v e g a in e d e x p e r ie n c e in c u s t o me r s e r v ic e v ia a n s we r in g cust om e r s’ q u e r ie s , r e s e a r c h in g p r o du c t r e c o mme n da t io n s a n d in f ormat i on , c h e c kin g s h ip pin g t ime s e t c . f o r n u me r o u s dif f e r e n t websites a n d S h o p if y s t o r e s , a s we ll a s , c o mmu n ic a t in g a n y is s u e s with my e m p lo y e r t h r o u g h S la c k. AB I G A I L MILLER EXPERIENCE Customer Service Agent |October 2023 - January 2024 Transparent BPO Lot 4 Fairymed Farm Road, Angels Wh i le e mplo y e d h e r e , I wo r ke d wit h e lde r ly c u s t o me r s v ia c alls, a n d le a r n e d t o e x e r c is e g r e a t pa t ie n c e , c o mp a s s io n , a n d empat hy w h i le a s s is t in g t h e m. M y r o le in c lu de d a n s we r in g c u s t o me r s ’ product i n q u ir ie s , u t iliz in g dr iv e - t o - pu r c h a s e t a c t ic s , a s s is t in g c u s t omers wit h or de r f u lf illme n t , ke e pin g t r a c k o f s h ipme n t s , e s c a la t in g c ust omers’ c onc e r n s , e t c .