Abigail Makafui Azidoku

ABIGAIL MAKAFUI AZIDOKU LinkedIn: Available upon request PROFESSIONAL SUMMARY Highly organized Virtual Assistant and administrative professional with 4+ years of experience supporting operations, coordinating tasks, and managing communications for teams and business leaders. Skilled in calendar management, client coordination, CRM organization, and workflow management. Known for being proactive, detail-oriented, and dependable in fast-paced environments. Experienced in supporting projects, maintaining digital systems, and improving operational efficiency for growing businesses. CORE SKILLS Executive & Administrative Support Calendar and Email Management Client Communication & Coordination CRM & Contact Organization Workflow and Task Management Lead Research & Data Entry Project Coordination Social Media Scheduling Document & File Organization Google Workspace (Docs, Sheets, Drive, Calendar) AI Tools & Digital Productivity Tools PROFESSIONAL EXPERIENCE Executive Virtual Assistant (Agency Operations) Remote | Freelance January 2025 – Present Provide executive and operational support to a digital agency founder, helping manage day-to-day business activities and client-related tasks. Key Responsibilities: • Manage executive calendar, schedule meetings, and coordinate follow-ups. • Assist with inbox management and respond to client communications. • Organize and track tasks using digital task management tools. • Maintain CRM contacts and client databases. • Support lead generation by researching potential clients and managing outreach lists. • Assist with social media scheduling and content calendar management. • Prepare reports, documents, and operational summaries for business review. • Maintain organized digital files and documentation systems. • Assist with workflow automation and digital tools to improve operational efficiency. ESL Tutor English First January 2024 – June 2025 • Delivered structured online English lessons to international students. • Managed class schedules and virtual learning platforms. • Prepared lesson materials and monitored student progress. • Maintained strong communication with students to ensure engagement and learning success. Contract Staff – Smart Metering Projects Electricity Company of Ghana November 2020 – December 2024 Worked on World Bank–sponsored and Huawei smart metering initiatives supporting data collection, system operations, and customer communication. Key Contributions: • Conducted technical surveys and collected customer data for smart meter installations. • Maintained accurate project records and ensured data was properly logged in system platforms. • Supported system updates and meter resolution within commercial management systems. • Assisted customers with inquiries and provided education on meter usage. • Collaborated with field teams to ensure successful project implementation and reporting. Administrative Assistant Alfie Designs Company Ltd. April 2020 – November 2020 • Managed office operations and administrative tasks. • Issued invoices, waybills, and maintained customer records. • Coordinated management meetings and office communications. • Maintained order records and tracked project progress. • Managed inventory tracking and documentation. Administrative Assistant (National Service) University of Ghana – School of Biomedical and Health Sciences September 2017 – July 2018 • Managed daily office operations and administrative workflows. • Organized meetings, appointments, and departmental schedules. • Maintained office filing systems and documentation records. • Handled petty cash reconciliation and financial documentation. • Prepared official documents and internal communications. Administrative Assistant Intern Ghana Revenue Authority – Ho June 2015 – August 2015 • Assisted with document management and official correspondence. • Prepared and circulated internal memoranda. • Maintained administrative records and documentation. EDUCATION Bachelor of Business Administration (BBA) University of Professional Studies, Accra (UPSA) 2013 – 2017 ADDITIONAL STRENGTHS Excellent Communication Strong Customer Relations Leadership and Team Collaboration Attention to Detail Problem Solving Time Management