Abigail Akakodung

ABIGAIL AKAKODUNG Uyo, 520101, Akwa Ibom, Nigeria -- PROFESSIONAL SUMMARY Highly skilled and detail-oriented Virtual Assistant, Executive Assistant, Scheduling Assistant and Administrative Assistant with over 5 years of experience providing top-notch administrative and marketing support to executives and businesses. Adept at managing complex schedules, handling high-level administrative responsibilities, and ensuring smooth operations for executives and businesses. Proficient in using various digital tools to enhance efficiency, optimize productivity, and drive business growth. A dedicated professional committed to delivering high-quality service, maintaining confidentiality, and fostering long-term relationships with clients and stakeholders. WORK EXPERIENCE Fame | Scheduling Assistant January 2023 – September 2024 Remote Key Responsibilities: Managed executive calendars, scheduled appointments, and organized meetings. Recorded meeting minutes, updated action items, and ensured timely follow-ups. Responded to inquiries, resolved scheduling conflicts, and handled rescheduling requests professionally. Implemented automated scheduling tools to improve efficiency. Key Achievements: Streamlined scheduling processes, reducing appointment conflicts by 40%. Improved executive meeting efficiency by 20%. The Hub | Virtual Assistant March 2019 – December 2021 Remote Key Responsibilities: Filtered, categorized, and responded to emails, ensuring executives maintained an efficient workflow. Booked and coordinated meetings, appointments, and travel arrangements. Maintained accurate records, prepared reports, and managed confidential data. Assisted in responding to client inquiries and provided ongoing support to maintain high customer satisfaction. Key Achievements: Successfully managed over 50+ weekly emails while ensuring no missed deadlines. Created an efficient scheduling system, reducing appointment conflicts by 30%. EDUCATION University of Uyo – Akwa Ibom State, Nigeria Bachelor of Arts in Communication Arts | 2020 - Present SKILLS & COMPETENCIES Administrative & Virtual Assistance Calendar and schedule management (Google Calendar, Outlook, Calendly) Email management and organization Data entry and record-keeping (Excel, Google Sheets) Document management and file sharing (Google Drive, Dropbox, OneDrive) Report writing and research Call management (Callhippo) Transcription tools (Turboscribe) Messaging and communication management (Timeline AI) Technical & Digital Tools Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive, Gmail) Productivity and project management tools (Trello, ClickUp, Monday.com, Slack, Loom, Zoom) Soft Skills Adaptability and critical thinking Time management and multitasking Strong organizational skills Attention to detail and accuracy LANGUAGES English – Fluent INTERESTS Social media trends and marketing strategies Digital advertising and brand promotion Researching new business automation tools Continuous learning and professional development