■ Abuja, Nigeria | ■- | ✉■-
Career Objective
Detail-oriented and organized professional with strong communication and customer service skills.
Interested in building a career as a Virtual Assistant, with a focus on email management and
customer service support. Adept at handling tasks efficiently, ensuring accuracy, and providing
excellent client support in a virtual environment.
Education
B.Sc, Université Polytechnique Internationale du Bénin (UPIB)
Graduated: 2017
Certifications:
•
•
TEFL (120 Hours) – Teaching English as a Foreign Language
Customer Care Representative (Alison)
Work Experience
Ministry of Information, Alausa, Ikeja, Lagos (2017 – 2018)
•
•
Lodged files into designated records and ensured proper filing system.
•
Assisted in maintaining order and organization within the office.
Carried out dispatch errands across different ministry blocks, ensuring timely delivery of
documents.
Skills
Administrative & Technical Skills
•
•
•
•
Email Management (Gmail, Outlook)
Scheduling & Calendar Management
Document Handling (Google Docs, Microsoft Word, Excel – developing proficiency)
Research & Data Entry
Communication & Customer Service
•
•
•
Strong written and verbal communication
Customer service support
Professional email correspondence
Personal Skills
•
•
•
Organized & detail-oriented
Reliable and proactive
Quick learner with adaptability to new tools
Personal Qualities
•
Organized
•
Detail-oriented
•
•
Reliable
Professional
Strengths as a VA
•
•
•
Ability to manage tasks with accuracy and efficiency
Strong client relationship and communication skills
Dependable with reliable internet and computer setup
Work Preferences
•
•
•
Availability: Part-time
Equipment: Reliable laptop and internet connection
Time Zone: Comfortable working in GMT