Abid Pasha

Worked as Senior Process Executive:

Infosys Ltd, WaMu Process Bangalore (India) 

• Lead on job process trainings & refreshers trainings. 

• Direct interaction with clients on process related issues. 

• Ensured that the calls auctioned on time without impacting SLA. 

• Managed the project and team in the absence of my, manager as a single point of contact. 

• Simultaneously worked for the process called TheMarkets.com.  

• Received great appraisal ratings and got promoted as senior process executive. 

SL Agencies, Mysore (India) 

• Collect financial information of the customers like: Taxes, debts etc. 

• Evaluate creditworthiness and eligibility for obtaining a mortgage loan. 

• Interviewing clients per their approach. 

• Providing proper guidance to clients through mortgage loan options. 

• Prepare and submit motor loan applications. 

• Ensure data collected from customers are in line with internal policies of the company.