ABI ODUJINRIN
STRATEGIC AND BUSINESS ANALYST-| -
PROFESSIONAL SUMMARY
An experienced and certified PRINCE2® Practitioner Business Analyst with over 20 years of professional experience in banking, finance, housing and business digitalisation. A strong communicator with vast experience working on various IT and non-IT projects such as Process Re-engineering, Digital Transformation, Change Management, Regulatory and compliance projects. I have in-depth End-to-End experience working in an Agile-Scrum, Waterfall and Prince2 methodologies. I have proven ability to bridge technology and business goals to provide productive and strategic solutions and core deliverable aligned with Agile and Waterfall methodologies. Currently responsible for analyzing, documenting, translating and communicating digital business requirements into technical requirements from conception to execution and deployment; works closely with other technical specialists to drive the development and testing of new robust solutions. Currently working on a digital transformation library as Lead Agile Business Analyst and my achievement includes leading team of business analyst to develop and model user experience documents to ensure the product meets the strategic business objectives and strengthen its competitive advantages in the competitive industry.
Skills and competencies
Analysis & Implementation
GAP analysis, McKinsey 7S, MoSCoW Strategies, MOST, SWOT, Porter 5 Forces, PESTLE, SMART, RACI, INVEST, Pareto & Option analysis
Big Data Analytics & Data Science
Data Visualization with Tableau, Data Extraction, Basic knowledge using BI Tools Power BI, MS SQL, Elastic
Languages: SQL, HTML, XML, JAVA, R
Reporting Tools: JIRA, Crystal, Business Objects, Azure DevOps
MS Office: Ms Word, Ms Visio, Ms PowerPoint, MS Excel, Ms Access
Digital Transformation
Third Platform Technologies such as Big Data, Mobile, Social, Cloud; Digital Transformation Strategy Formulation & Implementation, Customer Relationship Management (Salesforce)
Framework & Methodologies
Prince2, Lean six Sigma, AKDAR (Change Management), SAFe Agile, LeSS, Nexus, Sportify, Wagile, Agile Scrum & Waterfall
Modelling
Epics/User Stories/Gherkin Syntax, Wireframes/Mock-Ups with Balsamiq, Business Process Mapping/Process Flow Modelling with MS Visio, Use Case Diagrams, Process Flow Diagrams, Unified Modelling Language (UML), Swim Lane Diagrams, Product Backlog Prioritization in JIRA/Confluence
UX/UI
Persona & Journey Mapping, Process Mapping/Modelling, Use Case Diagrams
Project Governance
Digital Roadmaps, Strategies and Implementation Plan, Management of risks, assumptions, issues and dependencies, Stakeholders Analysis and Management
Project Collaboration
JIRA/Confluence, Trello, Basecamp, Go-To-Meetings, SharePoint
Requirements Engineering
Requirement elicitation, Requirement analysis, Validation, Documentation & Management, High-Level Functional and Non-functional Requirements
PROFESSIONAL EXPERIENCES
JAN 2020 - TILL DATE
LEAD BUSINESS ANALYSTPEARL CONSULTANT UK
Greenfield Digital Application Project: Pearl Achievement Consultant is a Business IT company that facilitates software application development for digital industry. With multiple professionals working collaboratively, I worked as a Lead Business Analyst to achieve a e-library web application that will provide access to education globally for a client in the United States and United Kingdom concurrently.
Key Deliverables
Managed a team of 8 Business Analyst during Requirement elicitation, resource planning, objective settings, UX and UI designs and other coaching activities.
Translate complex business requirements into technical requirements.
Decomposed epics into Dev ready user stories to conform with the INVEST principles
Produce acceptance criteria using the Gherkin syntax to ensure the story satisfies stakeholder’s user requirement specification as defined in product features.
Managed stakeholder relationship (internal / external) including third party suppliers to ensure business objectives and goals are achieved within stipulated time allotted.
Conducted requirements elicitation, analysis as well as document requirements and management.
Collaborated with the Product Owner to ensure features are effectively prioritised using MoSCoW prioritization techniques.
Developed and maintained the SDLC (Software Development Life Cycle) for this project using MS projects.
Leveraged on document analysis to provide cost free requirement elicitation process for documentation.
Worked with Product owner to manage project scope, track resource allocation and monitor project timelines.
Worked closely with the stakeholders and the product owner on project briefs, business cases and benefit review plans for projects to provide comprehensive documentation and archiving.
Developed and update Issues and RAID log weekly to help identify key risks, assumptions and dependencies that could impact on the successful completion of the project.
Worked with the Product owner during product backlog grooming to ensure the prioritisation of features in sprints.
Worked with UX designer to ensure requirement is detailed when building prototypes for screens for user experience.
Created detailed use cases and process flow diagrams to support functional specifications (BPMN, UML).
Supported the team in creating User Interface (UI) to provide real feel and typical representation of the mobile application using Adobe XD and Canva for Storyboards.
Collaborated with the team to create Use Case diagram of the system that describes the sequence of user actions and system reactions with actors.
Developed requirement documentation (functional and non-functional requirement) to help Dev team understand what the product should accomplish.
Participated in daily stand up and scrum ceremonies; sprint planning, reviews and retrospectives
Collaboratively worked on JIRA to ensure Epics, User Stories, Issues and Acceptance Criteria are documented in the sprint backlog.
JUNE 2016 – DEC 2019
BUSINESS ANALYSTZENITH BANK
Business Transformation Project: Supporting business transformation projects by defining key common, reusable and new capabilities for the transformation of business environment with a strategic plan of improving customer experience and satisfaction by 5 percent in a fiscal year over 5 years period.
Key Deliverables
Translate complex business requirements into technical requirements.
Managed different stakeholders with diverse influence throughout the course of the project.
Leveraged on the tacit knowledge of stakeholders, staff and other project participants to enable a comprehensible understanding of the business processes.
Planning, organising and facilitating workshops with stakeholders and other project participants.
Mapped out Level 3 ‘As Is’ process regarding the capture, storage and retrieval/ use of digital evidence across WMP teams using BMPN 2.0
Created ‘To Be’ catalogue processes, captured solution requirements (Functional and Non-Functional), identified systems for integration, file storage size and business impact assessment amidst realizable project benefits.
Ensured accuracy/completeness of written user requirements (Functional and Non-Functional), Network Size estimation etc.
Assisted Project Managers in estimating and justifying identified benefits of projects deliverables for approval
Facilitated workshops and prepared HLR for market assessment for replacement of crucial intelligence & security application
Created BA artifacts are support of the application development. These include user journey, persona definition, context diagram, user stories, process maps, data models, use cases and design thinking techniques in project workshops
Supported application Product Owner (PO) in story mapping, splitting and visualization of the relationships in user stories ensuring that it follows a logical sequence with the map before going into sprints planning session
Documenting business processes using Business Process Model and Notation (BPMN). Mapped the AS – IS and TO - BE process using BPMN 2.0
Supported the design team in creating User Interface (UI) to provide real feel and typical representation of the new business structure using Canva for Storyboards.
Implemented retrospective session to include staff members in the expansion project in order to monitor and manage staff attitude towards the change.
Supporting various teams to achieve business needs where necessary. Investigating impact analysis, system dependencies alongside with change.
Liaised with the sponsors, stakeholders and system users for the preparation of business and functional specifications as well as the necessary processes, data analysis and functional architecture.
Devised testing session for staff members to test and familiarise themselves with new business processes and equipment.
Identify and compare best processes or delivery methods to use for this project
Identified and monitored key risks, assumptions and dependencies that could impact on the successful completion of the scope and the overall project.
MARCH 2012 – MAY 2016
BUSINESS & STRATEGIC ANALYSTAURELIA’S PLACE MONTESSORI SCHOOL
Key Deliverables
Translate complex business requirements into technical requirements for strategic stakeholders.
Managed different stakeholders with diverse influence throughout
Responsible for developing and managing the overall strategy for the growth of the school
Developing strategic direction that aids improvement for each age group
Implementing direction on facility management, staff hiring and development
Maintain the corporate image and management of the school by providing strategic analysis and advice to senior stakeholders
DECEMBER 2007 TO FEBRUARY 2012
OPERATION STRATEGY UNITED BANK FOR AFRICA
Key Deliverables
Team member of Global Shared Services that designed, developed and implemented Global Operations Shared Services Centre for UBA Global geared towards making UBA PLC Africa’s Financial Institution.
Develop competencies in process analysis, process automation using is Sigma and Lean Strategy to transform the Operations Department of UBA
Provide support in the design and deploy processes and procedures for the delivery of the bank’s products and services in-line with the desired business objective
Review operations processes and procedures frequently to remain contemporary while also incorporating all new Bank and regulatory policies.
Develop processes and procedures that are adequately documented in such manner that will be easily understood by all staff (with special emphasis on operations staff). i.e. proper flowcharting of processes and procedures (ISO 9001 Standard)
Formulate strategic and practical solutions to problem situations or challenges that may arise within normal course of operations and business as a bank
Execute tanning programmes for staff to implement the new process and procedures
NOVEMBER 2006 – NOVEMBER 2007
HEAD (CALL CENTRE) RECONCILIATION UNITFIDELITY BANK
Key Deliverables
Ensure error free transaction processing bank wide
Ensure compliance with policies and procedures bank wide
Improve bookkeeping and fraud prevention
Ensure prevention of Income leakage
Ensure that all General ledger accounts are balanced
AUGUST 2006 – NOVEMBER 2006
HEAD TRANSACTION SERVICE DEPARTMENT FIDELITY BANK
Key Deliverables
Operational supervision of the branch with a CABAL of N260 million
Provide quality customer service delivery
Supervision and Authorization of Cash Transfer, Funds Transfer, Clearing Transactions, Customer service Transactions etc
Administrative functions
Ensure accuracy and timelines of returns to Head office and other regulatory bodies
Ensure growth in terms of Customer base, business volumes, revenue and profit
NOVEMBER 2005 – JULY 2006
HEAD - TRANSACTION SERVICE DEPARTMENT FIDELITY BANK
Key Deliverables
Operational supervision of the branch with a CABAL of N90 million
Provide quality customer service delivery
Supervision and Authorisation of Cash Transfer, Funds Transfer, Clearing Transactions, Customer service Transaction etc
Administrative functions
Ensure accuracy and timelines of returns to Head office and other regulatory bodies
Ensure growth in terms of Customer, business volumes, revenue and profit
Provide prompt mode of salary collection for US Embassy
JULY 2004 – NOVEMBER 2005
VALUCARD OPERATIONS – HEADFIDELITY BANK
Key Deliverables
Issuing and programming of valucard for payments of visa to Embassies
Cash unload
Valucard Upload
Downloading of hot listed card
Uploading of valucard transaction and balancing of BTT
FEBRUARY 2002 – JULY 2004
OFFICER FUNDS TRANSFERFSB INT BANK
Key Deliverables
PPE liquidation
Booking Fixed deposit and call deposit
Telegraphic Transfer
Income capture
Issuance and Liquidation of Managers cheques
SEPTEMBER 2000 – FEBRUARY 2002
OFFICER CUSTOMER SERVICEFSB INT BANK
Key Deliverables
Responsible for the opening of Accounts using Flexcube.
Processing Of Form A and Form M Transactions
Responsible for the Inventory Management of Cheque books and distribution to customer’s and staff bank wide.
Responsible for the maintenance of all funds transfer sundry accounts.
Responsible for all local funds transfer transactions.
Posting and Maintenance of Salary schedules of all corporate customers of the bank.
JAN 1997- SEPTEMBER 2000
ESTATE SURVEYORUAC PROPERTY DEVELOPMENT COMPANY
Key Deliverables
Real Estate and Portfolio Management
Rent Collection and Cash flow maintenance
Valuation
Building Maintenance
Relationship Management with tenants
EDUCATION AND CERTIFICATIONS
Master’s in Business Administration (MBA)
Bachelor’s degree in Estate Management
ISEB Business Analysis Certified
ISEB Foundation Certified
Prince2 Practitioner certified