Abi David

DAVID ABIODUN Lagos, Nigeria; Tel: -, -; E-mail:-https://www.linkedin.com/in/eichie-abiodun 50185b86?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B99ffhAJDR TeL23pjYeXYew%3D%3D CAREER SUMMARY A resourceful individual with a responsive mindset needed for new environments or positions. This differentiation is evident in my warm positive attitude to task accomplishments, Seasoned communication and interpersonal skills, coupled with attention to details, adaptability to changes with good team spirit. SUMMARY OF KEY SKILLS          Excellent Computer Proficiency. Proficiency in the use of Microsoft Office Application (Word, Excel, PowerPoint, Access, Outlook and SharePoint, Microsoft Teams, Microsoft Planner). Proven ability to manage people, resources and processes. Data Entry Excellent communication skills (Oral, Written, Presentation) Remarkable strength to thrive in deadline driven environments. First-rate Team Building skills Proactive, reliable and committed to maintaining high standards. CRM Tools (Salesforce, Hubspot,Zoho,Gorgias,Zendesk,Agile,Microsoft Dynamics 365) PROFESSIONAL EXPERIENCE Greenlane Nigeria Limited (Nigeria) (January 2021 – April 2025) (HYBRID/REMOTE) Customer Service Officer Key Responsibilities        Dealt directly with customers via various engagement mediums spanning but not limited to telephone, emails and in person engagements. Respond promptly to customer inquiries Handle and resolve customer complaints Ensure that client is satisfied with service Manage customers accounts Keep records of customer interactions and transactions Effective Networking and Relationship Building Rhophase Ecoplast Limited Operations/Supervision Head. (November 2017- December 2021) Key Responsibilities:     Raw Materials Sourcing, Cost Negotiations and overall Suppliers Managements. Staff Recruitment Supervision, Policy Enforcement which includes but not limited to clear communication amongst staffs and varying departments alongside Production Scheduling. Client Engagement and Post Sale Support. Branch Expansion and Operations Consolidation. Innovium Enterprise Limited Operations/Supervision Head. (March 2015- October 2017) Key Responsibilities:    Raw Materials Sourcing, Cost Negotiations and overall Suppliers Managements. Staff Recruitment Supervision, Policy Enforcement which includes but not limited to clear communication amongst staffs and varying departments alongside Production Scheduling. Client Engagement and Post Sale Support. Role: Sales Support Coordinator (November 2013 – Jan 2015) Key Responsibilities:      Provide high level of sales support to Sales teams Analytics Sales Reports (benchmarking, activity, comparative reports) Market / Industry Updates Compile weekly reporting on sales targets / performances to budget / adhoc market related reports Maintain / update sales related information Handle Clients’ Recruitment Process  Responsible for handing the process of recruiting the highest caliber candidates.  Uses innovative sourcing techniques to create diverse candidate slates, including creating and fostering relationships with diverse professional organizations  Develops candidate executive summary for resume submission  Screen candidate responses to job postings and shortlist candidates for interview (Screen applicants by phone and in person)  Analyzes candidates found through pre-screening activities and evaluates skills and experience to determine match to inventory needs. Jobberman.com Role: Content Writer (June 2013 – October 2013) Key Responsibilities:     Drafting Job descriptions for clients Copy-editing and proof-reading content Finding and developing new idea for content writing Assuring content is user-friendly and key worded. Local Government Education Authority (Lagos, Nigeria) Human Resource Management (2012 - 2013) NYSC Scheme Key Responsibilities:    Assist in the restructuring of schools. Organising seminars for Oshodi/Isolo LGEA Teachers. Responsible for the upkeep of Oshodi/Isolo LGEA Teachers and Students. EDUCATION    Benson Idahosa University, Edo State B.A. (Mass Communication) Federal Government Girls College, Sagamu, Ogun State Senior Secondary School Certificate Examination Herbert Nursery & Primary School, Lagos State First School Leaving Certificate CERTIFICATION: The complete Business Analysis Fundamentals Course. REFEREES Available on Request -