Abhishek Sarangi

 Abhishek Sarangi A501 Riverside Park Opp APMC Vasana Ahmedabad Gujarat India| +91 - |- OBJECTIVE I am Creative and innovative thinker who carves a challenge and who is not afraid to work outside his comfort zone. I am a motivated team player who consistently pushes revenue expectation and Exceed goals. I can Build rapport very easily, open up clients, find out exactly what they need and present them with wide range of service and solution. I have record of accomplishment of achieving and exceeding the standards of performance set out of any sales project. I am very positive and passionate about my career. PERSONAL SUMMARY I come with a plethora of Experience in Sales, Marketing, Account Management & Channel Partner Management more than 8+ years in IT, PA, E-Commerce. ITES and ICT industry. Experience in International and National Market. Distribution Management, Channel Partner Management & Account Management across APAC region. Strong execution skills, Action oriented, go getter Resourceful to identify the way to get things done using limited resources Ability to work under pressure situations Ability to work in ambiguous situations and to come out with solutions as per the situations faced Excellent interpersonal skills, with the ability to develop strong relationships with people at all levels. Confident written and verbal communication and presentation skills in English, with the ability to clearly communicate highly technical terms and concepts to technical and non-technical personnel. Well organized and detail oriented, with the ability to quickly identify and problem solve complex issues. Customer focused team player who is able to empathize and accurately identify the needs of the client. Is committed to delivering a quality standard of service and can operate independently when required. Motivated, reliable and positive individual, with a strong work ethic. Takes on new challenges with enthusiasm and ‘hits the ground running’ in new environments. Effectively launched new products including vertical launch and new account development achieving dealer growth. Established strong dealer relationships to gain preferred product positioning and provide business and marketing council to ensure the maximum sales potential. Created detailed sales forecasts for the dealer network to be utilized by senior sales managers and product managers. Recorded all information into CRM; as well as, lead office representative for CRM. High NPS score with my client KEY SKILLS & CORE COMPETENCIES Leadership & Time Management: Leadership, time management, Achieve sales and Targets, Team management, motivation, training and coaching, involvement, plan, organize, direct and control. Communication : Clear, concise, speak with confidence, friendly, focus on body language, Oral communication skills, Written communication skills and non-verbal skills, openly express ideas, lead group discussions, provide feedback. Task-Oriented : Handle details, set goals and targets, coordinate tasks, punctual, manage projects effectively, meet deadlines, keep control over budget, plan and arrange activities, multi-tasks. Team Work: Work well with others, sensitive, supportive, motivate others, share credit, counsel, cooperates, delegates effectively, represent others, understand feelings, self-confident, accept responsibility Skills & Abilities: Highly motivated, self-driven professional demonstrating strong academic knowledge in new methods, technological & industrial trends. Management & Business: Skilled in management, planning and implementing market strategies for the potential growth of organization. Account Management: Managing the key account of the customer and providing them End-to-End solution for B2B.Oder management, Retaining Existing clients with good NPS. WORK RELATED SKILLS Coordinate with partners to create and execute business plans to meet sales goals. Analyze market trends and accordingly develop sales plans to increase brand awareness. Evaluate partner sales performance and recommend improvements. Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Stay current with latest developments in marketplace and competitor activities. Communicate up-to-date information about new products and enhancements to partners. Develop process improvements to optimize partner management activities. Work with partners to develop sale proposals, quotations, and pricings. Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities. Identify, recruit and on-board new channel partners within assigned territory. Exceeding customer expectations through exceptional customer service. Marketing and Sales Experience in B2B and B2C in Both IT and ICT Industry Preparing Sales and Marketing performance plan and Strategy plan. Participate in hiring, training and motivating new ICT Sales Representative. Business Integration, New Business & ROI Strategic account management and customer retention. Operational performance and improvement. Achieve all SLA and KPI Target. Actively participate in Management team discussion and have an understanding of the impact decision. Ability to troubleshoot the internet connections. Ability to use CRM software. Manage Customer complaints and disputes and resolve them. GOOD knowledge in Mobile based application Solution, IT Service Management & Monitoring Solution. Can work to challenging targets and deadlines and deliver when under pressure. Excellent Communication, Problem solving, Time management and organizational Skill. Flexible, adaptable and willing to gain any new skills to help further my career. Experience of problem resolution & quality assurance procedures. Good Knowledge of Product and services. Testing and evaluating new technology. Identify & Evaluate changing customer need and how this impact into business. Good Negotiation skills. Design & Demonstration, Presentation of proposed solutions Develop the channel partners for business development for new areas Complete order management and lead management with opportunity funnel and pipeline in CRM Software. EDUCATION NZQA Level 8: Post Graduate Diploma in Business Administration Auckland Institute of Studies, Auckland, New Zealand (2016) Bachelor of Engineering, major in Electronics & Telecommunication Truba College of Engineering & Technology, India (2012) WORK HISTORY Nov 2019 – PresentChannel Sales Manager – International Sales Mindarray System Pvt Ltd. (Motadata) Ahmedabad. India Expand the product sales in international market Penetrate the untapped geographies in APAC region Prepare sales and marketing strategies for the region. Distributors and Partner management. Onboarding program for Partners. Partner Sales Management Plan Distributor Sales Management Plan Organizing Marketing activities like webnairs, earn & learn session for partners and end customer. Manage sales activities of partners to generate revenue. Coordinate with partners to create and execute business plans to meet sales goals. Analyze market trends and accordingly develop sales plans to increase brand awareness. Evaluate partner sales performance and recommend improvements. Educate partners about product portfolio and complimentary services offered. Address partner related issues, sales conflicts and pricing issues in a timely manner. Manage sales pipeline, forecast monthly sales and identify new business opportunities. Develop positive working relationship with partners to build business. Stay current with latest developments in marketplace and competitor activities. Communicate up-to-date information about new products and enhancements to partners. Develop process improvements to optimize partner management activities. Work with partners to develop sale proposals, quotations, and pricings. Deliver customer presentations and attend sales meetings and partner conferences. Assist in partner marketing activities such as tradeshows, campaigns and other promotional activities. Identify, recruit and on-board new channel partners within assigned territory. Jan 2019 – Oct 2019Sales Manager - Sales & Marketing Trade xl Media Pvt Ltd Ahmedabad. India Online and Internet Business Development for B2B Clients in SME industry. Demonstrate initiative and drive. To Build business through recognizing prospects and selling to them To provide proper information, guidance and support to the clients hence enhancing the relationships To study the current market trends for a product and identify improvements To be able to work with a team and achieve the desired results Develop new business relationships To evaluate and study the position of the identified prospects in the industry To research about different sales options and analyzing them To sell the company products/services by creating contacts and further making relationships with the prospects Primarily responsible for New Client Acquisition and Business Development for B2B Sales. Team management skills. Planning of team sales target and team activity. Monthly assessment of sales representative against their minimum KPI’s. Prepare Strategy and Marketing plan. End-to-End solution from order management with taxation for the product. Delivered the service to customer coordinating with software team. Develop a rapport with client to up sale and cross sale with new product. Achievements: Sales Manager of the month in Gujarat Region month of February, March and April. May 2017 –Dec 2018 Senior Consumer Development Manager Compass Communications, New Zealand Team management Planning of team sales target and team activity. Review meeting of sales representative against their minimum KPI’s. Prepare Strategy and Marketing plan.  Hiring and training of new team member Review the team performance, provide feedback and communicate back to GM.  Manage customer’s complains and disputes and resolve them. Actively helping team member to achieve individual and team target Maintain and enhancing existing relationship with key internal stakeholders. Allocate weekly roaster to the team and ensure the team expenses are within allocated budgets and costs. Product development and new promotion plan. Manage team sales report, Oder management with lead management and sales forecast in CRM software. Prepare monthly sales plan and daily sales report to General Manager. Effectively launched new products including vertical launch and new account development achieving dealer growth. Established strong dealer relationships to gain preferred product positioning and provide business and marketing council to ensure the maximum sales potential. Created detailed sales forecasts for the dealer network to be utilized by senior sales managers and product managers. Recorded all information into CRM; as well as, lead office representative for CRM. High NPS score with my client Achievements: Consistently Achieved SLA and KPI is every month. July 2016 – April 2017ICT Sales Assistant - ICT Sales & Support Spark, New Zealand Consulting existing customers and installing new upgraded wireless modems. Configuring network components. Create update orders in CRM. Troubleshooting the connections (Modem) and Updating network components. Training new team members. Effectively launched new products including vertical launch and new account development achieving dealer growth. Established strong dealer relationships to gain preferred product positioning and provide business and marketing council to ensure the maximum sales potential. Created detailed sales forecasts for the dealer network to be utilized by senior sales managers and product managers. Recorded all information into CRM; as well as, lead office representative for CRM. High NPS score with my client Achievements: Consistently Achieved targets and KPI’s for month of November 2016,December 2016,January 2017,Febuary 2017 & March 2017 May 2015 - July 2016Customer Service Representative LSM LTD (Authorized Distributor Kirby), New Zealand Sales B2C Demonstration Presentation Closing Oder Negotiation Customer Relationship Customer service After sales Service Lead Generation Follow up Achievements: Top Dealer of the month – November (2015), December (2015), February (2016) and March (2016). Top Money Maker of the month. Silver K Award Qualified for VIP Sydney trip and Queenstown. May 2014 – Feb 2015Business Development Manager - Sales & Marketing MSC System Pvt Ltd,(Authorized Distributor of Autodesk) India Generation Of Lead Business To Business Clients for IT Sales and Marketing. Collaborate with sales team members to achieve sales team revenue & Target. Design & Demonstration, Presentation of proposed solutions Prepares action plans by individuals as well as by team for effective search of sales leads, Understand the prospect/ clients pain points ,negation & closing deals Team management and Training of New team Member. Achievements: Consistently Achieved targets and KPI’s for more business revenue generation for the Organization growth for the quarter. July 2012 – April 2014Business Development Executive - Sales & Marketing Csi Computech India Pvt ltd, India Generation of Lead Business To Business Clients for ICT Sales and Marketing. GOOD knowledge in Mobile based application and Solution. Design & Demonstration, Presentation of proposed solutions. Prepares action plans with effective search of sales leads, Understand the prospect/ clients pain points, negation & closing deals. Creates and conducts proposals, Product Specific solution presentation, RFP and preparing BOM. Develop the channel partners for business development for new areas Achievements: Consistently Achieved targets and KPI’s for more business revenue generation for the Organization growth for the quarter. Employ of the Quarter hitting business target. RERERENCE CHECK Available on request