Abhishek Mukkala

 Abhishek N. Mukkala 160 Flemington Road | North York, ON, M6A 2P3 Cell: -- Objective To obtain a real world work position that will allow me to further improve my leadership and management abilities while utilizing my previous qualifications and experiences in a productive manner. Summary of Qualifications - 2+ years of experience working with elderly residents of a retirement home lead to development of communication skills and patience - 1 year of experience in working with patients who had been recently operated on lead to development of positive, optimistic attitude - 3 months of experience working as front desk secretary helped in development of communication as well as organizational skills - Certified in Standard First Aid Level Health Care Professional, Cardio Pulmonary Resuscitation, and Automated External Defibrillator use - Responsible, motivated, proficient communication skills, creative, excellent collaborative abilities and positive attitude - 1 year of experience working with Sales CRM (Salesforce) Experience Residential Sales Agent June 2018 – April--GOT-JUNK; Toronto, ON - Handling high volumes of calls from potential clientele on a daily basis - Helping customers understand and trust services provided by company - Adapting to different personality types through Customer Focus Sales Sales & Marketing Representative May 2017 – June 2017 PCA Promotions; North York, ON - Business to business sales - Building friendly relationships with potential customers to sell spa packages - Listening to customers’ reaction and acting accordingly to ensure satisfaction Dishwasher/Kitchen Assistant July 2016 – September 2016 Swiss Chalet; Mississauga, ON - Maintaining sanitary in and around kitchen - Washing various types of dishes in industrial washing machines as well as by hand - Preparing French fries to be served to customers Surgical Day Care (Post-Operation) Assistant September 2015 – July 2016 Surgical Day Care Unit (SDCU), Markham Stouffville Hospital; Markham, ON - Assisting patients as they recover from major or minor surgeries - Providing any care including food, drinks, and transportation to patients - Assisting nurses in day-to-day activities and following instructions to achieve team goals Fracture Clinic Secretary August 2015 – September 2015 Fracture Clinic, Markham-Stouffville Hospital; Markham, ON - Registering patients in online medical databases - Clearing any doubts that patients may have about the fracture clinic process - Reasoning with upset patients - Organizing files and medical history documents Volunteer Coordinator September 2015 – June 2016 Relay for Life, Pierre Elliott Trudeau High School; Markham, ON - Recruiting capable, enthusiastic and energetic volunteers to help with the relay events - Training and motivating volunteers to lead them towards a common team goal - Making leadership decisions to make teams efficient and successful Grade Nine Mentor September 2015 – June 2016 Mentors Program, Pierre Elliott Trudeau High School; Markham, ON - Using intuitive and problem solving skills to understand and assist junior students with problems - Making use of past experiences in high school to prevent junior from repeating same mistakes - Planning and organizing stress-relief activities - Building a sense of a positive, comfortable and understanding community Waiter and Kitchen Assistant February 2010 – March 2010 Rotary Club Whitby Sunrise, Savor the Flavour, St. Michael’s Soup Kitchen, Adopt a Road; Whitby, ON - Worked in teams to efficiently and effectively collect and organize food - Delivered food and drinks quickly in a kindly manner; hospitality skills - Assisted in sanitising and helping in the removal of debris and litter from highways and other major roads Summer Camp Coordinator July 2015 – August 2015 My Little Camper, City of Markham; Thornhill, ON - Using creative and interactive ways to instruct children between the ages of 4 and 6 - Understanding and communicating with children who are affected by ADHD - Using intuitive skills to care for all needs of children Education Expected Graduation in 2021 University of Toronto – Mississauga, Mississauga, ON Bachelor of Commerce 2016 Pierre Elliott Trudeau High School, Markham, ON Average: 83.5% Achievement of Outstanding Performance in Grade 12 Core French (FSF 4U1), Volunteer Coordinator of Relay for Life Trudeau (in association with the Canadian Cancer Society), Ontario Scholar Certification, Business Endorsement Certificate 2015 First Aid CPA Level Certification First Aid 4 U, Markham, ON First Aid Level Health Care Professional – Trained in CPR and AED use