I'm a versatile business operations professional with over 15 years of experience leading service delivery, client relationships, team development, and strategic initiatives across aviation, facilities management, and corporate services. My strength lies in transforming organizational goals into practical, actionable outcomes — whether through creating digital workflows, developing performance-based training modules, or streamlining service operations to exceed client expectations.
Currently serving as Vice President at a leading management solutions firm, I’ve been instrumental in driving growth through innovative service models, digital transformation, and stakeholder engagement strategies. I've led ground-level operational teams and executive-level initiatives, giving me a unique perspective on what it takes to deliver excellence across touchpoints.
I bring a sharp eye for identifying inefficiencies, crafting scalable solutions, and building systems that work — especially when time and clarity are critical. I'm often the go-to person for developing structured processes, training blueprints, or handling client escalations that require diplomacy, speed, and strategic thinking.
Now, I'm looking to contribute my expertise in a flexible, part-time, remote capacity — up to 3 hours daily — where I can support businesses with project coordination, SOP creation, team guidance, training development, or client interaction tasks. I’m not a coder, but I work comfortably with digital tools and low-code platforms to help businesses automate and elevate their workflows.
What sets me apart is my ability to quickly understand a business, align with its values, and deliver measurable outcomes — all with minimal supervision. I work with integrity, structure, and a genuine commitment to making my time valuable to the team I’m part of.
If you're looking for a dependable remote partner who can think strategically, act swiftly, and support your goals with professionalism and heart — let’s connect.