Abhishek Bibhuti
MBA, Indian Institute of Management ; B.Tech, Dr. MGR University-• - • www.linkedin.com/in/abhishek-bibhuti-a01a573a • Philippines
PROFILE SUMMARY
Dynamic and results-driven transformation leader with 15 years of global experience in driving large-scale digital,
operational, and technology transformation in world class leading organisations like Datamatics, Genpact, Accenture and
MaesrkLine. Adept at building target operating models, delivering AI and automation-enabled efficiency, and shaping
long-term technology strategy in complex global organizations. Proven ability to align strategy with execution, build
stakeholder consensus, and deliver measurable impact across cost, risk, and performance metrics
Core Competencies : Digital & AI Transformation Strategy | Operating Model Design & Roadmapping | CrossFunctional Program Management | RPA, ML, Automation Integration | KPI Frameworks & Value Realization | Financial
Services Experience | Agile/SAFe Delivery & PMO Governance
Certifications: PRINCE2 Practitioner | Six Sigma Black Belt | Agile & Scrum | AWS Cloud Practitioner
Tools: JIRA | JDA | Oracle | SAP | Minitab | MS Office | MS Project | Celonis
PROFESSIONAL WORK EXPERIENCE
Datamatics, Transformation and Solution Lead (Jun 2023 - May 2025)
Key Contributions :
• Defined and executed enterprise-wide OpEx strategy across global service lines, localizing delivery to operational
maturity and business goals.
• Collaborated with sales, delivery, and client teams to align transformation roadmaps with value outcomes and
operational KPIs.
• Delivered $400K in annual cost savings via AI-led QA automation, call deflection, and process redesign while
improving NPS by 10 points and digital transaction rates by 50%.
• Implemented daily management systems, root cause tools, and automation playbooks across 3,200 FTEs, resulting in
20% productivity uplift.
Genpact, Lean Digital Transformation, Senior Manager (Jan 2021 - Jun 2023)
Key Contributions :
• Developed transformation playbooks and built a Center of Excellence model to improve SLA and TAT by 25% during
high-volume spikes.
• Delivered AI/ML-powered invoice ingestion solutions that improved payment cycle KPIs by 12%.
• Spearheaded Power BI implementation and cloud migration for reporting, cutting delays by 70%.
• Led change coaching programs for senior leaders, improving engagement scores by 15%.
Accenture, Business Excellence Advisory Manager (Dec 2019 - Aug 2020)
Key Contributions :
• Led RPA transformation journey for Canada’s largest supermarket chain via Automation Anywhere.
• Delivered RPA solutions to automate shipping order updates and purchase order tracking, improving in-store service
levels by 2%.
• Drove machine learning-based demand forecasting tool implementation, increasing forecast accuracy from 76% to
80%.
Maersk GSC, Continuous Improvement Manager (Sep 2013 - Dec 2019)
Key Contributions :
• Led global lean transformation of Maersk’s Shared Services across APAC and EMEA.
• Automated invoice workflows and shipping documentation via SAP RPA, saving $1.8M annually.
• Delivered $9M in inventory cost savings through vessel spare parts optimization project.
• Managed backlog reduction and on-time vendor payment projects, improving NPS from 6.9 to 7.3 and reducing
workflow backlog from 80% to 10%.
Maersk Line India, Electrical Officer (E/O) (Jul 2010 - Aug 2013)
Key Contributions :
• Installed IoT-enabled Remote Container Management systems to improve asset visibility and customer experience.
• Implemented lean practices (5S, FMEA) and Kanban-driven inventory control on board, resulting in $1.2M in cost
avoidance.
• Recognized for saving a $5M vessel asset during emergency drills.
EDUCATION
MBA - Strategy and Operations
Indian Institute of Management, Trichy, India | 2015 - 2018
B.Tech - Electrical and Electronics Engineering with Honours degree
Dr. M.G.R. University, Chennai, India | 2005 - 2009
HONOURS & AWARDS
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Genpact Gold Award – For increasing Lean penetration from 30% to 80% across 400+ FTEs
Datamatics Fast-Track Promotion – For outperforming probation KPIs
Accenture Client Recognition – Timely delivery of enterprise automation projects
Maersk “Titan Team Award” – For RCM (Remote Container Management) project success
Maersk “Going the Extra Mile” – Critical ransomware crisis response
MaerskLine Rapid Promotion – From Trainee to Electrical Officer at Maersk for high-value cargo protection
