Abhinav Mishra

CURRICULUM - VITAE ABHINAV MISHRA Email:-Mobile no: - CAREER OBJECTIVE To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me to grow while fulfilling organizational goals and aiming at constant upgradation with emphasis on organization’s success through my hard work. EDUCATIONAL DETAILS S.N. Name of examination Name of university Institute Year % 1 B.TECH (M.E) U.P.T.U Buddha Institute of Technology, GIDA, Gorakhpur- INTERMEDIATE U.P. Board M.S.D Inter College, Vishunpura, Deoria- HIGH SCHOOL C.B.S.E. Board Woodland Academy, Ramsariya, Gorakhpur 2010 5.8 CGPA COMPUTER / SOFTWARE SKILLS AUTOCAD software form RCPL at BIT (Buddha Institute of Technology), GIDA, GORAKHPUR. CATIA software form DITE (Delhi institute of tool engineering) at DELHI CREO software from RCPL at BIT (Buddha Institute of Technology), GIDA, GORAKHPUR. Operating Systems: Windows XP, Windows Vista, Windows 7&8 Ms Office : Word, Excel, Power-Point. Proficient typing and transcription. Computer and technical skills. Organizational and time management abilities. Administrative skills. Communication. (written and verbal) Customer service skill. Multi-tasking. PROJECT TITLE – Hybrid Golf Cart DESCRIPTION- Hybrid Golf Cart is a vehicle which depends not only on electricity to charge the batteries and movement of vehicle and also on a solar panel which would provide the required energy for movement of vehicle. TEAM SIZE - Four (4) ROLE ANAD RESPONSIBILTY – Team leader, Simulation, literature of project. EXPERIENCE & SUMMER TRAINING COMNPANY DURATION Aegis Customer Support Services Pvt. Ltd FROM April 2018 – August 2020 With Aegis Customer Services Pvt. Ltd Resolved data-management issues that helped elevate Net Promoter Score (NPS) from 89% to 95%. Improved the timeliness and accuracy of data entry processes, reversing longstanding issues of delayed charge backs and erroneous invoicing. Reviewed work orders and accurately input data into company database. Flagged accounts needing additional services and routed this information to appropriate teams to prevent service delays. Stepped in to answer phone calls and assist with other office duties during periods of heavy workflow. . EXTRA-CURRICULAR ACTIVITIES Actively participated in a National Level Workshop, “Know Your Automobile” in March 2014. Participate and win 2nd position in TECH WIZARD 2013, “Zero Waste Material” in March 2014. Participate and win 3rd position in TECH WIZARD 2014, “Poster presentation” in November 2015 Coordinated in “TECH WIZARD 2014” in November 2015. Participate in National Level Contest “Inno Wizion 2k15” Organised by “Madan Mohan Malaviya University of Technology”, Gorakhpur in November 2015. Participate in a National Level Workshop, “AUTONEX 2015” in March 2015. Presented Paper in “COLLOQUY” National Conference on “Recent Trends in Engineering and Technology” in March 2016. Participate and Secured 3rd Rank in “junkyard Wars”, conducted by Techkriti, the Annual Technical and Entrepreneurial Festival of “IIT KANPUR” in MARCH 2016. ROLE AND RESPONSIBILTY- Team leader. PERSONAL PROFILE FATHER’S NAME-ANIRUDH MISHRA DATE OF BIRTH - 21th May, 1996 GENDER-Male MARITAL STATUS -Unmarried NATIONALITY-Indian LANGUAGES-English & Hindi PERMANENT ADDRESS AREA- H.N. 640 AVAS VIKAS COLONY, KUNRAGHAT, GORAKHPUR POST - KUNRAGHAT DISTRICT- GORAKHPUR, U.P. PIN CODE- 273008 DECLARATION I hereby declare that the information furnished here above and enclosure’s, regarding my candidature, is all true, complete and correct to the best of my knowledge and good belief. Date : Place : Gorakhpur Signature