Abhayank Poonia

Abhayank Kumar Poonia Gurgaon, Haryana --LinkedIn Profile Professional Summary Motivated Product Owner with 5+ years of experience in fast-paced SaaS environments, with a strong focus on US Life, Term, Health, and P&C Insurance domains. Skilled in Agile methodologies including Scrum and SAFe, bridging business needs with tech teams to drive product success. Proven ability in stakeholder management, user story refinement, and delivering impactful solutions through crossfunctional collaboration. Professional Experience Product Owner Benekiva – April 2024 to Present • Managed the development team to execute end-to-end enhancement requests for individual clients. • Facilitated Agile ceremonies: sprint planning, retrospectives, and reviews. • Acted as a liaison between product management and dev teams to ensure business alignment. • Set up Jira projects and standardized workflows for new clients. • Maintained client-facing FAQs to streamline onboarding and reduce support tickets. Business Analyst Carelon Global Solutions – March 2023 to April 2024 • Led implementation of Medicare Insurance & Supplement solutions, streamlining agent workflows. • Designed and developed Admin Console for report generation and analysis. • Created Product Admin Tool for real-time product updates. • Performed end-to-end QA and functional testing to ensure system integrity. Business Analyst Guardian Life Insurance – June 2020 to March 2023 • Led development of EApp 1.0 and 2.0 for Life, Term, and Disability Insurance. • Implemented Guardian Proposal System for premium estimation. • Documented business requirements and facilitated stakeholder-vendor communication. • Conducted onboarding sessions that reduced ramp-up time by 20%. Certifications • Certified Scrum Product Owner (CSPO) – Scrum Alliance • SAFe 5 Product Owner/Product Manager (POPM) – Scaled Agile Key Skills • Agile Methodology (Scrum, Kanban) • Stakeholder Management • User Stories, Epics, Acceptance Criteria • • BRD & PRD Documentation Wireframing & Diagramming Tools (Figma, Lucid charts) • Requirement Gathering & Process Analysis • Problem Solving & Critical Thinking • UAT Support & QA Collaboration • Time Management & Prioritization • Jira, Confluence, Trello (or similar tools) Domain Expertise • US Healthcare • Property & Casualty (P&C) Insurance • US Life Insurance • US Insurance Claim Automation • US Term Insurance Education Bachelor of Technology (B.Tech) in Computer Science DR APJ Abdul Kalam University, Lucknow (2016 – 2020) Tools & Technologies • Agile Tools: Jira, Jira Align, Confluence, Trello • Wireframing/Diagramming: Draw.io, MS Visio, Figma, Lucidchart, Miro • Office & Documentation: MS Office Suite • Basic Reporting: SQL Soft Skills • Analytical Thinking & Problem Solving • Effective Communication • Cross-Functional Team Collaboration • Stakeholder Engagement • Time Management • Agile/Scrum Facilitation