Abha Bhandari

ABHA BHANDARI Recruitment Specialist | Sales & Customer Support | IT/Software/Engineering/Travel linkedin.com/in/abha-bhandari-63703a182 -- PROFILE As a highly strategic, entrepreneurial professional, I bring 6+ years’ proven success driving superior outcomes in portfolios across recruitment, sales and customer support. Leveraging a consultative approach, I build strategic partnerships, using an innate ability to understand and define solutions for complex business problems and customer pain points. Blending corporate and start-up experience, I bring a strong understanding of commercial nuances and advanced skills in negotiating and brokering partnerships. Key achievements include expertise in remote recruitment, sales and customer support across industries such as IT/Software, Engineering, Travel and Education, to name a few. EMPLOYMENT SUMMARY Senior Recruitment Consultant Apr 2019 – May 2020 Divine Technology, Inc. Business Associate Nov 2018 - Feb 2019 White Canvas India Freelance Recruitment Consultant Nov 2017 – Nov 2018 Travel Advisor Jan 2017 – Nov 2017 Merchandiser Jan 2007 – Dec 2009 GoFro Forever Jewellery PROFESSIONAL EXPERIENCE Senior Recruitment Consultant Apr 2019 – May 2020 Divine Technology, Inc. Divine Technologies offers best-in-class, end-to-end services and solutions for IT recruitment and staff augmentation, cyber security, telecommunication, managed IT, software and IT infrastructure. • • • • • • • Responsible for the End to End recruitment cycle for clients in the Technology, Engineering, and Financial Services industry; Understanding client requirements and specific technical needs to shortlist suitable candidates based on strict assessment of technical skills, contractual rates and location preferences from the available pool of resources; Adept at passive candidate search on Job portals such as Dice, Monster, Corp-Corp for sourcing suitable candidates strictly keeping in mind clients’ recruitment criteria; Negotiating the contractual rates/salary with the candidates and employers; Pipeline management of existing applicants and building candidate pipeline for future requirements; Maintaining regular reports in the MIS; and Coordinating with the candidates and clients for scheduling interviews and on-boarding formalities. ACHIEVEMENTS • Enabled revenue diversification, mitigating risk amidst changing market dynamics, by expanding the scope of recruitment services beyond IT/Software industry; • Distinction of recruiting high quality, skilled candidates in remote environments, well within clients’ timelines and budgets. Business Associate Nov 2018 – Feb 2019 White Canvas India • • • • Confirming with parents, participation of their children who have qualified for the final rounds of auditions for various competitions such as painting, essay writing or any other skill assessment competitions; Informing parents of the venue and further details of these auditions and addressing any queries they may have in relation to the auditions; Maintaining a database of parents opting to attend these events and preparing daily reports of call outcomes; Coordinating with operations and marketing teams to ensure these events run smoothly and the parents and their respective wards have an enriching experience from the events. Freelance Recruitment Consultant • • • • • • Nov 2017 – Jul 2018 Searching for qualified candidates from web-based job portal, references, professional networks; Screening and short-listing profiles based on the competencies required for the role; Scheduling Interviews (Tele/Personal) coordinating with the Client and the Candidates; Gathering post interview feedback from the Client and documenting against each candidate profile; Negotiating the salary and other benefits with the candidates / employers; Maintaining and updating candidate database. Travel Advisor (Sales/Customer Support) Jan 2017 – Nov 2017 GoFro GoFro is a leading online travel marketplace in India offering complete, end-to-end travel solutions to consumers • • • • • • Gathering travel / holiday requirements from prospects for destinations such as Bali, Singapore, Malaysia and Thailand; Preparing customized, single or multi country itineraries based on the travellers’ requirements, including flights, hotels, sightseeing, transfers, visa, specific meal requirements; Suggesting things to do, activities / sightseeing in the chosen destinations to prospective customers; Working closely with the operations team to create customised holiday packages for prospective customers based on their individual needs / requirements; Negotiating itinerary costs and other inclusions with customers; Working with finance and operations teams to finalise and book the packages. ACHIEVEMENTS • Consistently met assigned monthly targets in terms of value of holiday packages booked Merchandiser Jan 2007 – Dec 2009 Forever Jewellery • • Gathering feedback on different products from the marketing team and passing on to the in-house design team to facilitate rollout of new collections and products in line with the market needs and trends. Sharing ideas and feedback with the design team for the company’s new collection. EDUCATION Graduate Diploma in Jewellery Design Bachelor of Commerce (B. Com) Advanced Certificate in Computers Indian Diamond institute, Surat Maharishi Dayanand University, Ajmer NIIT, Beawar