Abegunde Odunola Funbi

I am a dedicated Customer Support Specialist trained under Career Crafter Academy, passionate about delivering exceptional customer experiences. I provide timely, empathetic, and solution-oriented support across email, live chat, and phone, helping businesses build strong customer relationships and improve retention.

Proficient in industry-standard tools including Zendesk, Freshdesk, Help Scout, Zoho Desk, Intercom, LiveChat, Tidio, HubSpot CRM, Salesforce, Slack, Microsoft Teams, Zoom, Shopify, WooCommerce, Confluence, Notion, Google Workspace, and Aircall, I seamlessly integrate into support teams to enhance operational efficiency.