Abegail M. Arda

Hi, I’m Abegail Arda — a Customer Support Specialist, Virtual Receptionist, and Remote Recruiter with 10 years of experience helping businesses deliver excellent service, streamline operations, and build reliable teams.

I’ve supported clients across the US and Australia, handling:

✔ Customer service (phone, chat, email)

✔ Technical support (SaaS, accounts, password resets, troubleshooting)

✔ Virtual receptionist tasks (call handling, appointment scheduling, message taking)

✔ High-volume recruitment (screening, sourcing, interviews, onboarding)

✔ Admin support (data entry, CRM updates, reports)

I am confident using industry-standard tools such as Zendesk, Gladly, Okta, Xencall, 3CX, MS Teams, Skype, CRMs, and ticketing systems — allowing me to take ownership of tasks, deliver fast resolutions, and provide excellent customer experience.

Clients work with me because I’m:

✨ Reliable and consistent

✨ Calm and professional on calls

✨ Very organized and detail-oriented

✨ Able to work independently with minimal supervision

✨ Fast learner and tech-savvy

If you’re looking for someone who can handle customers, calls, schedules, or recruitment smoothly and professionally — I’d love to support your team.

Let’s work together to create a seamless customer experience.