Abdullahi Abdulazeez

Abdullahi Abdulazeez

$120/hr
IT Project and program management, IT end user support, Customer relationship management,
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria
Experience:
6 years
Abdullahi Abdulazeez It Project Manager - ◇ - ◇ Lagos, Lagos, Nigeria ◇ LinkedIn SUMMARY Dedicated and results-oriented Project Manager with over 5 years of experience in successfully managing complex technology projects from conception to completion. Proven ability to drive project delivery, enhance client satisfaction, and achieve business objectives. Adept at building and leading cross-functional teams, implementing agile methodologies, and ensuring the seamless execution of projects. Seeking a challenging position to leverage my skills in project management, client relations, and technical expertise in contributing to organizational growth and innovation. SKILLS Project Management Project Management Agile Methodologies Agile Software Development, Scrum (Software Development) Product Management Product Management Client Relations and Communication Client Relations EXPERIENCE Program Manager Mar '24 — Present Sterling Bank NG Spearheaded Robotics Process Automation initiatives, driving efficiency improvements and slashing operational costs by 40%. Collaborated closely with cross-functional teams to implement automated processes. Governed and coordinated enterprise project delivery, ensuring projects are delivered on time and with uncompromising quality. Managed enterprise project delivery governance, meticulously overseeing project tracking, documentation, and risk mitigation/control measures to guarantee successful outcomes. Technical Project and Product Manager Apr '21 — Mar '24 of Nigeria Led Robotics Process Automation initiatives, optimizing efficiency and reducing operational costs by 40%. Collaborated with cross-functional teams, delivering an automated process with over N600M+ in collections. Managed the implementation of Swift Payment Control System, ensuring seamless integration and implementing fraud prevention measures. Successfully negotiated resources and streamlined project activities across different organizational functions. Implemented Oracle Cloud solutions for end-to-end Human Capital processes, resulting in a 50% reduction in errors and improving talent management processes. IT Analyst/System Analyst Dec '17 — Apr '21 of Nigeria Coordinated system upgrades across 17 branches, overseeing transitions from Windows 7 to Windows 10, enhancing user experience and security. Provided end-user support for various banking applications, troubleshooting network, cybersecurity, and software-related issues. Achieved a 99.9% service level agreement through efficient helpdesk management and user support. Conducted training sessions for new hires, ensuring seamless onboarding and improved user satisfaction. EDUCATION Bachelor of Science in Computer, Ladoke Akintola University
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