I am working for a company named GIOMANI DESIGN as an operator+ CSR
my job is to out all the important data in g-sheet , data entry , handling fleet .
- Maintaining the highest levels of customer care while demonstrating a friendly and cooperative attitude.
- Receiving and dispatch calls/e-mails regarding service and supply requests for customers, drivers, company supply chain.
- Document maintenance of information in all logs , data entry in g-sheets.
- Resolving all kind of fleet issues like breakdown , and sorting recoveries.
- Daily interaction with customers, company drivers, dispatchers, managers.
- Assisting other departments like ebay , wowcher , premierdelivereies to resolve their issues.
- Processing and approving invoices for service and supply sales and purchase orders.
- Manage all kind of raw material for the productions of goods.
- Participating in cross-training activities with other members of the operations team and fleet management.