ABDULLAH ASHIK
Customer Service Representative
E -
Dhaka, Bangladesh
-
EXPERIENCE
SUMMARY
Customer Service Representative/ Sales Executive
With 6–7 years of experience in customer service
and sales, I have a proven track record of handling
customer interactions, driving sales, and leading
teams. My ability to build strong client relationships,
exceed sales targets, and provide excellent
customer support makes me a great fit for this role.
Additionally, my flexibility with time and adaptability
to remote work ensure I can efficiently meet
company needs while delivering top tier service.
Royace Apparel
2017 - 2024
Dhaka, Bangladesh
A Streetwear Fashion Brand
• Assisted customers with product inquiries, styling advice, and purchase
decisions, ensuring a high level of satisfaction.
• Successfully upsold products, contributing to increased store sales and
meeting/exceeding sales targets.
• Managed stock levels, organized displays, and maintained a visually
appealing store layout to enhance customer experience.
• Built strong customer relationships, leading to repeat business and positive
word of mouth referrals.
Sales Team Leader
Sharp Code IT
2020 - 2021
COURSES
Meta Marketing Expert by Khalid Farhan
Academy (2020)
A Shopify Expert From Zero To Hero) by Tim
Sharp (2023)
Remote
IT Firm
• Identified potential clients, pitched IT solutions, and closed deals,
contributing to business growth.
• Led and mentored a sales team, setting targets, providing training, and
ensuring high performance.
• Played a key role in increasing sales revenue and expanding the company’s
client base.
• Maintained strong client relationships, ensuring repeat business and long
term partnerships.
2018 - 2024
H.S.C in Science
Dania College
Public Speaking & Team Leadership
3.04 / 4.0
Creative Marketing & Customer
Engagement
GPA
Content Creation
4.50 / 5.0
2014 - 2016
S.S.C in Science
INTERESTS
E-commerce & Online Business
Strategies
GPA
University of Liberal Arts Bangladesh
Sales Training: Practical Sales Techniques by
Chris Croft (2018)
EDUCATION
B.A. in Arts & Humanities
The Complete Digital Marketing Guide by
Robin& Jasper (2020)
GPA
A.K. High School
4.88 / 5.0
2002 - 2014
SKILLS
Customer Service
Graphics Designing
Communication
www.enhancv.com
CRM
Sales
Microsoft Office
Meta Marketing
Team Management
Photoshop
Virtual Assistance
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