ABDULKADİR BAYOĞLU
SALES & ACCOUNT MANAGER
PERSONAL
PROFILE
WORK
EXPERIENCE
Amatis BV, Sales & Account Manager
Born on 2 April 1992 in The
Netherlands. Graduated in
the field of IT. Moved in 2014
to Turkey, graduated from
International Trade and
Business in Istanbul
CAREER
OBJECTİVE
My area of interests which I
would like to work in are:
Finance, Commerce,
Management or IT.
I am ambitious at work and
open to develop myself
continuously. I am a great
team player and want to make
important contributions to
myself and the team.
EDUCATION
JAN 2020 - PRESENT
Developing relationships with customers
Managing portfolio of accounts
Ensuring clients are satisfied
Generating new sales opportunities
ETB Group, Customer Care Specialist
OCT 2019 - JUL 2020
Solve customer issue in a timely and efficient manner
Support customers on variety of channels such as: phone,
e-mail and website
Collect prompt and accurate feedback from customers
Escalate unresolved issues to the appropriate internal teams
Solving technical problems and adding into ticketsystem
Dünya Dilleri Merkezi, Dutch Teacher
FEB 2020 - MAR 2020
Dutch lessons for two days a week
Prepared material for students
Made planning to meet the deadline of the course
Saypol, Outbound Sales
Dogus University
Turkey
Bachelor in International Trade
and Business, 2018
ROC Midden Nederland
The Netherlands
Graduated from ICTBeheerder, 2014
JAN 2019 - MAY 2019
Outbound energy sales to Dutch home and firms through
computer and telephone
Problem solving
Support to customers and firms
Editing SLA and script
1
LANGUAGES
PEAK IT, Servicedesk Agent
FEB 2014 - AUG 2014
Dutch
Native language
Turkish
Native language
English
Very Good
German
Moderate
INTERESTS
Sports
Photography
Playing guitar
CONTACT
Controlling Windows Server ( AD, DNS, DHCP, NFS, CA )
Creating user accounts and give permissions
Problem solving by telephone and remote
Creating, solving, closing tickets
Editing documentation
Capgemini, Servicedesk Technician
FEB 2014 - AUG 2014
Controlling Windows Server ( AD, DNS, DHCP, NFS, CA )
Incident management, case management
Setting up Windows Mail Server
Creating user accounts and give permissions
1st line problem solving by telephone and remote
Creating, solving, closing tickets
Editing documentation
INTERNSHIPS
Yıldız Holding, Administrative Assistant
Kadıköy/Istanbul/Turkey--
https://www.linkedin.com/i
n/kadir-bayoglu-/
REFERENCES
Gökhan Buzluk-
HR MANAGER
DÖHLER GIDA
Fat h Erdem r
-
MANAGING DIRECTOR
AMATIS BV
JUL 2017 - AUG 2017
Project Management
Project research and development
Organize marketing activities
Planning team conversations and reporting
Denizbank Acıbadem, Personal Banker
MAY 2017 - JUN 2017
Individual banking
SME banking
Customer relationship
Insurance
Editing documentation
SKILLS
Successful working in a team as well as independently
The ability to work under pressure and multi-task
The ability to follow instructions and deliver quality results
Great at time management and efficiency
2
