Abdulazeez Abdulganiyu

Profile Abdulazeez Abdulganiyu O P E R AT I O N M A N A G E R & A G I L E PROJECT MANAGER I am a Google-certified Agile Project Manager with expertise in operations, process optimization, and automation. Skilled in leveraging tools like Airtable, Make.com, and Zapier to streamline workflows and enhance efficiency. Experienced in project coordination, SOP development, and CRM implementation. Passionate about driving operational excellence and optimizing business processes. Employment History Operation Manager (Remotely), Minnie Lee Realty LLC, Birmingham, AL FEB 2024 — PRESENT Details Abuja, Federal Capital Territory 900001 Nigeria Links X LinkedIn Skills Process Mapping and analysis Standard Operating Procedures Development and Optimization Workflow Automation Managing client accounts in CRM Team training on CRM Project management Contract negotiation Performance evaluation Multitasking Automation Specialist Airtable Specialist Driving Business Process Improvement Continuous integration Operations monitoring Customer relationship management Top-notch Oral and Verbal Communication Skills Impeccable time Management Make.com, N8N and Zapier expert API management • Led brokerage operations across construction, material procurement, and customer service to meet deadlines and budgets. • Designed SOPs and process maps; centralized work tracking in Monday.com and Airtable for visibility and accountability. • Implemented CRM and automation stack (Airtable, Make.com, Zapier, n8n) to streamline lead intake, task routing, and reporting. • Managed vendor sourcing and contract negotiations; ensured compliance with policies and industry standards. • Drove risk management across projects; maintained RAID logs and change control; proactively escalated issues. • Ran weekly team meetings and 1:1s; coached performance, set KPIs, and promoted continuous improvement. • Delivered stakeholder updates and executive dashboards on progress, risks, dependencies, and financials. • Analyzed customer feedback and operational data to prioritize improvements that enhanced satisfaction and revenue. • Partnered with HR on workforce planning, onboarding, and training. Project Manager, Capital Metropolitan Synergy, Abuja NOV 2023 — DEC 2024 • Oversaw day-to-day brokerage operations and established procedures to improve execution and accountability across projects. • Implemented Monday.com to manage project plans, risks, and dependencies; standardized status reporting and stakeholder communications. • Identified project risks and developed mitigation strategies; maintained issue logs and change controls to protect scope and budget. • Managed vendor and contractor relationships; negotiated terms and ensured on-time, on-spec delivery. • Developed SOPs, process maps, and training that enhanced customer experience and team consistency. • Led team meetings and 1:1 coaching; delivered performance feedback and growth plans. • Analyzed operational data and customer feedback to assess impact of process changes and prioritize improvements. Business Process Manager, NAVBB, Manassas FEB 2023 — NOV 2023 • Owned day-to-day brokerage operations across construction, material procurement, and customer service to drive sales performance. • Designed and implemented end-to-end business processes and flowcharts; operationalized workflows in Monday.com. • Automated cross-team handoffs with Airtable, Zapier, Make, and n8n to reduce manual effort and accelerate cycle times. • Established project risk management; identified risks per project and executed mitigation strategies. Languages German:Elementary (A2) English:First Language • Built partnerships with teams, vendors, and contractors; negotiated cost-effective agreements and ensured delivery to spec. • Implemented CRM and led team training to improve adoption, data quality, and customer follow-up. • Led team meetings and 1:1s; conducted performance evaluations and development plans; resolved conflicts per policy. • Ensured compliance with laws, regulations, and industry standards. • Produced progress reports and client/stakeholder updates; used feedback data to evaluate process effectiveness and prioritize improvements. Education National Diploma (ND), Osun State Polytechnic Iree, Iree Mass Communication Higher National Diploma (HND), Osun State Polytechnic Iree, Iree Mass Communication