Contact
- (Mobile)-
www.linkedin.com/in/abdulrehman-4a- (LinkedIn)
Top Skills
Customer Service
Microsoft Office
Management
Languages
English
Abdul Rehman
Network Administrator at Lahore Grammar School 55-Main
Lahore District, Punjab, Pakistan
Summary
Experienced Information Technology Officer with a demonstrated
history of working in the insurance industry. Skilled in Analytical
Skills, Microsoft Word, Sales, Management, and Software
Installation. Strong information technology professional with a
Masters in Information Technology (MIT) cont. focused in IT, General
from Superior University, Lahore.
Punjabi
Urdu
Experience
Lahore Grammar School
Network Administrator
October 2018 - Present (4 years 5 months)
Gulberg III, Lahore, Pakistan.
Lahore Grammar School - 30 Main Gulberg
IT Administrative Assistant
January 2018 - October 2018 (10 months)
Lahore, Pakistan
Alfalah Insurance Company Limited
IT Officer
February 2016 - January 2018 (2 years)
Alfalah Insurance Company Limited 5-Saint Mary Park, Gulberg, Lahore,
Pakistan.
Installing and configuring computer hardware operating systems and
applications.
Monitoring and maintaining computer systems and networks.
Talking staff or clients through a series of actions, either face-to-face or over
the telephone, to help set up systems or resolve issues.
Troubleshooting system and network problems and diagnosing and solving
hardware or software faults.
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Replacing parts as required.
Providing support, including procedural documentation and relevant reports.
following diagrams and written instructions to repair a fault or set up a system.
Supporting the roll-out of new applications.
Setting up new users' accounts and profiles and dealing with password issues.
Responding within agreed time limits to call-outs.
Working continuously on a task until completion (or referral to third parties, if
appropriate).
prioritizing and managing many open cases at one time.
Rapidly establishing a good working relationship with customers and other
professionals, such as software developers.
Testing and evaluating new technology.
Conducting electrical safety checks on computer equipment.
Abacus Consulting
IT Assistant
May 2015 - February 2016 (10 months)
1st Floor, Shaheen Complex, Egerton Road, Lahore, Pakistan.
We are responsible for the installation, operation, and
maintenance of computer systems and other technologies,
such as communication systems.
Add or update workstations for office staffs.
Maintain More than 500+ nodes.
Assistants may work at a help desk, answering calls and
e-mails regarding the computer network or
communication systems.
Organizations need easy access to data and, as an IT
assistant, we would probably be charged with controlling
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and streamlining that access.
We might also install new hardware or software to keep
up with our organization changing data storage and
communication needs.
Provide technical assistance to office staffs as needed.
Supervise and process help desk support requests.
Abacus Consulting
IT Intern
October 2011 - June 2012 (9 months)
1st Floor, Shaheen Complex, Egerton Road, Lahore, Pakistan.
Maintain More than 300+ nodes.
We might also install new hardware or software to keep
up with our organization changing data storage and
communication needs.
Provide technical assistance to office staffs as needed.
Supervise and process help desk support requests.
We are responsible for the installation, operation, and
maintenance of computer systems and other technologies,
such as communication systems.
Add or update workstations for office staffs.
Assistants may work at a help desk, answering calls and
e-mails regarding the computer network or
communication systems.
ArchiFiles
GIS Specialist
November 2010 - July 2011 (9 months)
68-Bridge Colony, Lahore, Cantt.
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Capturing the location of 'assets' such as bridges, street lights, road barriers,
flood defences and so on using GPS tools in the field for private companies,
government agencies and local authorities.
Desk-based data capture (digitising) to convert paper maps to GIS datasets,
for example, to record the location of telecoms cables or water pipelines from
original maps.
Creating and maintaining the structures necessary for GIS data storage.
Developing the tools for loading/transferring GIS data between different
systems.
Manipulation, analysis and presentation of geographical information by
creating programs to convert GIS information from one format to another.
Using tools to join together different GIS data sets and create new information
or investigate patterns, e.g. estimating the number of people potentially
affected by flooding, using population growth figures and planning information
to estimate increasing/decreasing demand for school capacity, or calculating
the number of potential customers for a new supermarket and predicting
buying patterns based on socio-economic factors.
Education
Superior College
Masters in Information Technology, Information Technology · (2017 - 2019)
University of the Punjab, Lahore
Bachelor of Commerce (B.Com.), Business/Commerce,
General · (2013 - 2015)
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