Abdul Razak Sab Harihar

CURRICULUM VITAE 219 Street, Block 2, Mahabullah, 54001 Kuwait Contact # : - Abdul Razak Sab Noorullah Harihar Objectives To pursue a challenging career in a well-established organization having professional environment and excellent growth. To perform to the best of my abilities and utilize my knowledge & experience to efficiently contribute to the growth of the organization and in turn for my professional and financial progress. To work hard and execute my duties to the absolute satisfaction of my superiors and meet or exceed the Organizational expectations. Educational Qualification Examinations Passed: Master of Business Administration (in Finance & International Business Management), Secured “A” grade (Distinction) Bachelor of Business Administration (in finance & accounts) from Karnataka University Dharwad 2008. Secured 76% (Distinction) Additional Qualifications Qualified in technical fundamentals: ✓ Proficiency in MS Office (MS word, Excel, PowerPoint, picture management, outlook) ✓ Operation systems (XP, Vista, Windows 7, 8 & 10) ✓ Tally in gold version ✓ C++ language Professional Experience SUMMARY: I have a total working experience of more than 10 years in my field of study. So far I have worked with some reputed organization in India and have had the opportunity to learn from my experiences and make some valuable associations during the tenure of my service. I have worked in Riyadh, Saudi Arabia for 2 years under an able finance & operation team. Currently working with Kuwait National Cinema Company in Kuwait. Sl. No A B C ORGANISATION WORKED AS Kuwait National Cinema Co., Kuwait Arabian Trading Supplies Co., Riyadh, Saudi Arabia. TCS (TATA) e-Serve Ltd., Mumbai, India Customer Relationship Associate cum Cashier Aug. 16 Process coordinator Nov. 12 Nov. 14 Accounting Process Associate under CITI bank project Mar. 11 Apr.12 e-mail;-- PERIOD From To Current D WNS Global Solution Ltd., Mumbai, India Banking Service Associate under American Express bank project Sept. 09 Mar. 11 Work History A. Current Employment : Kuwait National Cinema Company, Kuwait Working as CRA cum Cashier with the following responsibilities: ✓ Maintaining awareness of competitor’s performance. ✓ Identifying serving & supply difficulties and dealing with any problems or delays as they arise. ✓ Managing, training and supervising junior staff. ✓ Using specialist computer software to handle operation/Accounting statistics, serving projections and present spreadsheets and graphs. ✓ Conducting surveys to gather information on customers’ reaction to service. ✓ Making financial presentation for appreciation of serving process to senior managers; accompanying clients visiting the organization. ✓ Preparing cash ledger as well as statement of affairs. ✓ Data & Record Weekly & Monthly Activity. ✓ Drafts and updates customer reference materials. B. Previous Employment : Arabian Trading Supplies Co. Ltd. Riyadh, Kingdom of Saudi Arabia, From November 2012 to November 2014 Worked as Process coordinator under Finance & Operation team and was assigned for the following responsibilities: ✓ Solving customer’s account details query & maintaining healthy & cordial relationships with them. ✓ Assist with preparation of reports and presentations, including Microsoft PowerPoint, drawings and printed material and taking care activities of WMS. ✓ Assist with preparation of reports and presentations, including Microsoft PowerPoint, drawings and printed material. ✓ Maintain an up-to-date comprehensive filing system ensuring correspondence is filed on a daily basis and old correspondence/files cleared out on a regular basis (or at least annually). ✓ Provide translation of documents and drawings from Shippers. ✓ Assist with downloading, scanning and printing of documents / drawings for HOD’s ✓ Receive and action phone calls for HOD’s. ✓ Managing account receivables and payables. ✓ Solving customer query, Re-working on key, wholesale customer accounts. ✓ Handling day to day activities of the company like stock transfer, receiving purchase orders, managing stock issue request. ✓ Preparing day to day reports for the related process (Daily STR report, PO report, SIR report, Picking reports, Loading reports, SLA report) ✓ Working on oracle base system. e-mail;-- C. Previous Employment From March 2011 to April 2012 : TCS (TATA) e-Serve Ltd., Mumbai, India Worked as Process associate in accounting process, under CITI Bank project UK with the following responsibilities: ✓ Resolving queries (Mortgage) and sending satisfactory reply via letter to Customer and their Solicitors if they are authorized to receive information. ✓ Solving customer’s account details query, Re-working the account, updating customers & solicitors details on the account. ✓ Maintaining healthy & cordial relationships with the clients for expanding business & resolving all queries & complaints. ✓ Expertise in handling customer queries, providing management the most viable solutions to maintain healthy relationships. ✓ Preparing MIS reports for process (Daily MIS, Hold MIS, TOE MIS, File net and Complaint MIS). ✓ Expertise in doing Internal Audit, Daily reports, Queue Monitoring. ✓ Maintaining cash flow reports. ✓ Expertise in maintaining balance sheet of solicitors (Retailers and third parties) ✓ Solicit sale of new or additional services or products via written communication. D. Previous Employment September 2009 – March 2011 : WNS Global Solution Ltd., Mumbai, India. Worked as Service Associate in banking process, under American Express Bank USA project. Assignments were as follows: ✓ Preparing meeting agendas as per supervisor’s instruction for the financial services offered by organization. ✓ Verifying the client’s accounts and providing up to date information to them. ✓ Handling clients through verbal or written communication and re-working on their queries. ✓ Preparing financial statements in the favor of clients and customers. E. Previous Employment From Jan 2009 to August 2009 : Hinduja Global Solution, Bangalore, India. Worked as Customer Relationship Officer in telecom project under Mobily Kingdom of Saudi Arabia. ✓ Communicate with the customers through oral communication for jobs related to telecom services to ✓ Building fair understanding between customers, clients and organization. ✓ Identifying the customers and clients queries and providing solution for them. ✓ Refer unresolved customer grievances to designated departments for further investigation. ✓ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. ✓ Solicit sale of new or additional services or products via oral communication. e-mail;-- Training & Courses 1. Attended training Yellow Belt, Mortgage basics and Time Management. 2. Undergone one month in-plant training at “Karnataka Bank” Sirsi regarding study on financial performance of the bank. 3. Undergone one month in-plant training at Hutch (Vodaphone Essar Ltd) with special reference of Bhatti Communication Hutch Bhatkal regarding consumer behaviour towards product and services. Willing to undergo any type of training or courses related to the job, if & when required by the company. Strengths & Skills ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Fast Learner with ability to grasp new concepts and technologies Hard Working and prepared to take up new challenges & utilize my skills and abilities. Strong verbal and written communication and organization skills. A skilled organizer and effective communicator; capable of working independently or contributing to the collaborative efforts of a team. Attentive to detail; precise and quality oriented; able to adapt to change and learn easily. I have excellent learning skills, reliability, professionalism and ability to learn quickly. Ability to both lead and work-at-par with members on a team. Appreciable formulation and implementation of assigned tasks. Flexible and can adapt to various situation, self-motivated and quick learner. Ability to support and sustain a positive work environment that fosters team performance with strong communication and relationship management skills. Personal Details: DATE OF BIRTH PLACE OF BIRTH PERMANENT ADDRESS : : : LANGUAGES KNOWN : 26th March 1988 GENDER: Male Ankola, India S/o N. A. Harihar, Five Road Circle, Rajiv Nagar, Sirsi, North Canara, Karnataka, India– 581401. English, Hindi, Kannada and Urdu Passport Details: NATIONALITY : PASSPORT NO : PLACE OF ISSUE : Indian Driving License No : Visa Type : Indian S- EXPIRY DATE: 30/06/2028 Kuwait KA- Transferable Visa 18. Declaration I, Abdul Razak Sab Noorullah Harihar, hereby declare that the above-furnished details are accurate to the best of my knowledge and I assure you of my services to the best of my abilities. DATE: (ABDUL RAZAK N. H.) e-mail;--