ABDUL RAHMAN
Email:- -
Core competencies
Performance Consulting Skills
Positive Attitude
Team Player
Customer focus
Hard Working
Inter-Personal
Working across boundaries
Influencing other
Stakeholder Management
Marketing of Learning products
Career Summary:
Designation
Organization
From
To
Senior Training Coordinator & Operation Support
Ericsson India Global Services Pvt Ltd (On Rolls With LinkQuest)
Sep-12
May-2016
Recourse Coordinator
Nokia Siemens Networks Pvt. Ltd (On Rolls With NIIT)
July-10
Aug-12
Senior Support Executive (Research Analyst)
Aditya Call Center
Dec-08
Mar-10
Senior Support Executive (Research Analyst)
SGT India Private Limited
Nov-06
May-08
Operation/Purchase Executive
Wipro Infotech
Sep-01
July-06
Employment history
Senior Training Coordinator (Learning and Development)
Ericsson India Global Services Pvt Ltd. , Bangalore
Sep-12 to May-16
Learning function for four Business Units spread in multiple locations for Region India. Manage Learning and development activities in accordance with organizational requirements.
Main Responsibilities:
Currently responsible for identifying training requirements for Four business units
(R&D Units and Strategic IT Units
Validating Training Need Identification for the Business Unit.
Planning trainings based on validation.
Monitoring end to end execution of the planned and Ad Hoc trainings.
Developing the internal trainer pool for executing trainings via internal resource.
Assessment of the trainings conducted, analyzing the quality of the training delivery through feedbacks.
Assessing the Training Budget for responsible Business Units.
Consulting employees on relevant WBL/ ILT modules for their competence build up.
Consulting employees on Technical and Project Management Certification.
Promoting relevant WBL within target employees.
Designed the Training calendar for EGI.
Having monthly review with business to assess the progress of training requirements and Competence build up.
Conducting internal research/ Survey to assess the scope of improvement in the Learning Experience of the resources.
Promoting and organizing Knowledge sharing sessions
Organizing Induction program for new joinees at Bangalore.
Tracking of training budget
Providing cost efficient and suitable learning solutions
Tracking and reporting on cost, training needs assessment, budget, feedback etc.,
Cost saving by better negotiation, seat sharing, efficient usage of training rooms – (20L per year target)
Resource Coordinator, NSN Academy –India
Nokia Siemens Networks, Bangalore, Jul 2010 to August 2012
Prepare, facilitate, monitor, evaluate and document training activities in the company and responsible for multiple business units and locations in India.
Main Responsibilities:
Scheduling and coordinating all the classroom training with Managers and Supervisors
Develops, coordinates, schedules and maintains all training courses and programs
Collects, compiles and reports results of evaluation, attendance and training data.
Communicates data and reports as per the stakeholders requirement.
Develops, Implements, Administers and Maintains a Training Management System
Manages training materials stipulated by regulations.
Researches training suppliers and materials as needed – including details, cost comparison, and timelines.
Assists with greeting visitors in the building.
Performs other related duties as assigned.
Assessing the Training Budget for responsible Business Units.
Consulting employees on relevant WBL/ ILT modules for their competence build up.
Senior Support Executive (Research Analyst)
SGT India Private Limited –Bangalore, Nov 2006 to May 2008
The assignment is a non – voice BPO process. It is all about marketing research with specific needs of client’s requirements. Based on the changing clients request we conduct online research from various data vendors, portals and online search facilities. The everyday assignment comes with specific target number with some criteria, based on the condition you have to populate the data which help the organization to promote their sales channel.
Operation/Purchase Executive
Wipro Infotech –Bangalore, Sep 2001 to July 2006
Worked as executive in Operations / Purchase department. Work involve maintain orders, billing, shipping, goods inward and procurement from local vendors and Interaction with Wipro Channel partners. For all the above activities we use SAP systems as well Symix.
Strategic Initiatives:
Generating MIS Reports from SAP & Symix on Daily Basis
Capturing Business activities into SAP systems.
Prepare and process reports for management
Handling Warehouse Activity
Rewards & Recognitions:
Individual Category LAS award for the year 2015
Trainings, Conferences and Seminars attended:
Team Building, Sep- 2015
Communication Skills, Aug-2014
Presentation Skills , Oct- 2012
Education:
Pursuing MBA
Completed Graduation in Computer Application from NIM
Completed Diploma in Software Management from Aptech Computer Education
