Abdul Hakeem Ibrahim

ABDUL - HAKEEM IBRAHIM VIRTUAL ASSISTANT-| LinkedIn | Skype ID: abdulhakeemibrahim16 Portfolio SUMMARY ● ● ● Diligent virtual assistant with extensive experience in administrative processes. Graduated with a 98% average score from the ALX virtual assistant certification program. A highflier in delivering administrative and personal services to clients. EDUCATION Federal University of Technology – Akure, Nigeria. Metallurgical and Materials Engineering. Feb. 2014 - Nov. 2018 Alx Academy – Remote Virtual Assistant Certificate Program Jun. 2024 - Sept. 2024 WORK EXPERIENCE Executive Assistant To The CEO Nov. 2020 - Dec. 2022 Eruka Engineering Limited – Abuja, Nigeria ● Skillfully managed administrative responsibilities for the CEO; maintenance issues, incident reports, handling of confidential information, and conflict resolution between technicians improving work conditions amongst employees. ● Applied Engineering knowledge in providing solutions to complex problems faced by customers and clients; enabling the CEO to focus on other important tasks. ● Set up an effective meeting reminder system for the CEO ensuring all meetings were attended. ● Improved communication by 40% by acting as a middleman between technicians and the CEO. ● Improved customer satisfaction by 60% by paying prompt attention to customer's problems and inquiries. Editorial Assistant Aug. 2022 - May. 2023 Paradise Media LLC – Remote ● Researched, fact-checked, and proofread written articles for senior editors to ensure 100% originality. ● Assisted senior editors in editing content, ensuring error-free publications and boosting readership. ● Managed multiple projects effectively and entered information into the company’s content management software (CMS). ● Used management tools like ClickUp to ensure timely updates of articles. VOLUNTEER ACTIVITIES Tutor, Organized writing and editing classes to upskill youths in the community. Feb. 2023 - Apr. 2023 SKILLS Writing and Editing ● Administrative Support ● Customer Engagement Specialist ● Youth Empowerment ● Environmental Development INTERESTS Reading Novels LANGUAGES English - Fluent CERTIFICATES Alx Virtual Assistant Program Certificate ● Aug. 2024 TECHNICAL TOOLS EXPERTISE ● Google Workspace ● Microsoft Office Suite ● ClickUp ● Asana ● Slack ● Calendly ● Hubspot ● Trello ● Savvy Time