Abdellah Elmcharfi

Abdellah Elmcharfi Dedicated UpWork freelancer & Senior Student Al Naseem Jeddah, Saudi Arabia --- SKILLS Native bilingual (Arabic & English), talent hunting, interviewing, customer service, problem solving, market research, recruiting, hiring management, professional native translator, patent application filing, VAS & QA testing, social media management, communication handling, proofreading, training new agents, call handling, voiceovers and e-commerce growth expert. About me I am half American half Moroccan living in Saudi Arabia, Morocco and America. I like to call myself a citizen of the world, I am half American half Moroccan. I also believe that I am a very fast learner and I am highly adaptable. I really want to become an UpWork employee and I hope my dream will come true. EXPERIENCE ZC holding, Central Hong Kong, Hong Kong - Customer Service Manager, market growth consultant in GCC & Jordan cold calling & employee training Sep 2017 - PRESENT ● ● Hiring and training new remote customer service agents, creating localized email templates and market growth. Cold calling customers and solving all sorts of problems from discounts to payment method issues and shipping problems. BeStudio, Riyadh, Saudi Arabia - Hiring Manager, recruiter, talent hunter & account manager/UpWork coworker May 2018 - PRESENT ● Hunting, hiring, interviewing remote and onsite talent through UpWork & LinkedIn Jelingu Creates, London, United Kingdom - Social media manager & Translator Feb 2019 - Jul 2019 ● ● Writing, translating, proofreading and localizing social media content. Designing recipes for a chef and organizing local events in Saudi Arabia. UpWork, Remote - Freelancer Dec 2018 - PRESENT ● ● Please visit my profile link above to know more about my work history. I am currently working as a CoWorker hiring and interviewing talent on UpWork for my client. EDUCATION Lone Star College, Houston, Texas - Associates of Science Mar 2019 - PRESENT AWARDS