Abdar Ahmed

Abdar Ahmed Sales Representative Contact- Education PAEC model college Intermediate of computer science Completed in 2021 Skill Management Skills Telemarketing Negotiation CRM tools Communication Skills Sales Team collaboration Profile I am an experienced Customer Care Manager with 4 years of expertise in handling customer interactions, managing sales, and setting appointments. I specialize in cold calling, inbound/outbound sales, and retail management. I focus on building trust with customers, achieving targets, and creating smooth workflows. My goal is to deliver excellent service and drive consistent growth for the business. Work Experience 2021 - 2023 Billy.com Retail Sales Manager As a Retail Sales Manager at Billy.com, I helped connect potential customers with service providers by generating high-quality leads. I assisted with campaign setups, shared key information on pricing and functionality, and resolved client issues to maintain strong relationships. By working closely with the team to improve lead quality, I contributed to the business's growth while strengthening my skills in sales, customer engagement, and CRM tools. 2023 - 2024 Gazenutra SpineVivo Customer service Manager At SpineVivo, I played a key role in driving sales by successfully converting nonbuyers into customers. I handled both partial and full refunds, ensuring customer satisfaction and promoting trust. My ability to engage with customers, address their concerns, and identify opportunities for upselling contributed directly to increased revenue. Feb 2021- July 21 Paradox BPO Sales Representative Conducted outbound calls for Medicare and funeral services, focusing on sales targets providing service details, and successfully closed sales.